Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

lost authenticator when I bricked my phone, no recovery codes, and I cannot upload an add-on because the application id is in use. Help! What to do?

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: Paul

more options

I need help with our [edited email from public] @iolo.com account as we cannot get into it to post a new build. Our authenticator code and recover codes are lost for this.

I need help with our [edited email from public] @iolo.com account as we cannot get into it to post a new build. Our authenticator code and recover codes are lost for this.

この投稿は James により に変更されました

すべての返信 (4)

more options

Try reaching out to amo-admins@mozilla.com to see whether they can help you with account recovery.

more options

Thank you!

more options

No response yet from amo-admins@mozilla.com

more options

Hopefully they will be able to get back to you very soon.