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no incoming new incoming mail is showing although another user with same domain is working

  • 3 replies
  • 9 have this problem
  • 1 view
  • Last reply by minerva50

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I do not have any incoming mail appearing. It is sending successfully. Another user on laptop with same domain email address is working fine. Was working fine until a couple of days ago. I have sent test messages and although they are sending correctly nothing is appearing in the inbox. I haven't changed any settings

I do not have any incoming mail appearing. It is sending successfully. Another user on laptop with same domain email address is working fine. Was working fine until a couple of days ago. I have sent test messages and although they are sending correctly nothing is appearing in the inbox. I haven't changed any settings

All Replies (3)

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patgr said

I do not have any incoming mail appearing. It is sending successfully. Another user on laptop with same domain email address is working fine. Was working fine until a couple of days ago. I have sent test messages and although they are sending correctly nothing is appearing in the inbox. I haven't changed any settings
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I have just changed the port to 143 (it was 943) as this was the port the other user had. Immediately all my incoming emails appeared so I assume a recent update had somehow changed this.

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Just today no incoming mail is downloading to the inbox. I can send messages, but can not receive.

I need help!!!!!! Thank you.