Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I go to a (any) website with Firefox v47.0 and try to save an image by right-clicking on my mouse and opting for "Save Image As...", no download happens

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

Mistral75
Mistral75
more options

When I go to a (any) website with Firefox v47.0 and try to save an image by right-clicking and opting for "Save Image As...", the Firefox download manager still allows me to select a folder on my hard drive and/or change the name of the image I want to save, but when I press the "save" button (options "save" or "cancel"), nothing happens. That is, the save/cancel box disappears, but the image is not actually saved.

This occurs since the automatic update to v47.0, on two different computers running Windows 7 64.

When I go to a (any) website with Firefox v47.0 and try to save an image by right-clicking and opting for "Save Image As...", the Firefox download manager still allows me to select a folder on my hard drive and/or change the name of the image I want to save, but when I press the "save" button (options "save" or "cancel"), nothing happens. That is, the save/cancel box disappears, but the image is not actually saved. This occurs since the automatic update to v47.0, on two different computers running Windows 7 64.

Chosen solution

Thank you for your answer. I am afraid the picture is not in the computer, either in the save directory or anywhere else. It doesn't appear either when clicking on the arrow that shows the former downloads.

I am using Firefox since its inception and was using Netscape before that. Firefox behaviour has changed since v47, on two different computers I am using.

Thanks to another forum, I have found a workaround: create a new profile, copy all the files from my current profile's directory into the directory of this new one and use the latter.

But there is definitely something in v47 that triggered this odd behaviour and the need to "refresh" my profile.

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD
more options

Other than closing the message box, you would not see anything. The picture is already in the computer. Check your save directory.

Mistral75
Mistral75 Question owner
more options

Chosen Solution

Thank you for your answer. I am afraid the picture is not in the computer, either in the save directory or anywhere else. It doesn't appear either when clicking on the arrow that shows the former downloads.

I am using Firefox since its inception and was using Netscape before that. Firefox behaviour has changed since v47, on two different computers I am using.

Thanks to another forum, I have found a workaround: create a new profile, copy all the files from my current profile's directory into the directory of this new one and use the latter.

But there is definitely something in v47 that triggered this odd behaviour and the need to "refresh" my profile.

FredMcD
FredMcD
more options

Good to hear. Well done.