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Not been able to send or receive emails since Jan 8

  • 1 reply
  • 0 have this problem
  • 8 views
  • Last reply by PGTech

graybird
graybird
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Since Thunderbird email was upgraded on 8th of Jan, have not been able to send or receive emails. when I click on Thunderbird email icon as I have always done, get message to enter password, but it never accepts password, and says password cannot be authenticated. Have tried changing password several times but get same messages each time. Someone please help me.

Since Thunderbird email was upgraded on 8th of Jan, have not been able to send or receive emails. when I click on Thunderbird email icon as I have always done, get message to enter password, but it never accepts password, and says password cannot be authenticated. Have tried changing password several times but get same messages each time. Someone please help me.

Modified by Wayne Mery

All Replies (1)

PGTech
PGTech
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Sounds like you should duble check your Server settings with your email. Make sure you are using the correct port, connection security, and authentication method.