some subfolders have disappeared

Suddenly, bizarrely, some of my sub folders have disappeared. They are not "greyed out". They have totally disappeared. I now missing important content, that I need. I ha… (read more)

Suddenly, bizarrely, some of my sub folders have disappeared. They are not "greyed out". They have totally disappeared. I now missing important content, that I need. I have been unable to find a solution by browsing on this forum. Can anyone help? And if they are gone for good, can anyone suggest how I can prevent this from happening again?

Asked by chandi1 1 week ago

Last reply by chandi1 7 minutes ago

Was "accidently" upgraded to beta version 133.0. How do I get back to stable version? And why did this happen?

I am supposed to be on the esr release program, but today I was automatically updated to beta release 133.0. This is the second time this happened. Thunderbird shows a … (read more)

I am supposed to be on the esr release program, but today I was automatically updated to beta release 133.0. This is the second time this happened. Thunderbird shows a red screen, and recommends I install the last stable release, 128.5.0esr, which is what I want to do. But the last time, when I tried to go back to a stable release, it then wouldn't let me do that because it says the profile may no longer be compatible. I solved it painfully using timemachine backups of older profiles.

What is the simplest, safest way to downgrade, now that I am in this situation? And why is this happening?

Thanks for your help!

Asked by Lynn.Kistler 18 minutes ago

Thunderbird version 128.4.0esr

HELP! This new version installed today, and Thunderbird suddenly stopped running and no longer runs. I get the message: "A newer version of Thunderbird may have made ch… (read more)

HELP! This new version installed today, and Thunderbird suddenly stopped running and no longer runs. I get the message: "A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again."

The message seems erroneous because it is running the newest version. Should I step back a version? If so, how do I do that?

Thanks!

Asked by Lynn.Kistler 3 weeks ago

Last reply by Lynn.Kistler 27 minutes ago

emails downloaded to computer on Thunderbird are blank when I open them

I use Thunderbird to download my email to my laptop (MacBook Air). I have 4 different email accounts that get downloaded -- 3 use POP. One uses IMAP. It is set up correct… (read more)

I use Thunderbird to download my email to my laptop (MacBook Air). I have 4 different email accounts that get downloaded -- 3 use POP. One uses IMAP. It is set up correctly with port 993 and security SSL. When I click on an IMAP message in my inbox, it opens blank, except for the subject line in the frame of the email. Sometimes it will fill out, but sometimes, especially lately, the blank message just sits there, taunting me.

I can read and respond to the message if I log onto the email server in a browser (Firefox, if it matters) but I want my messages on my laptop. I tried to switch to POP to see if that helps since my other 3 email servers work fine, but I can't make that work either. Thoughts? Thank you!

Incidentally, I do not need to save all my messages on my server. I'd be happy to delete them after a couple weeks, but I can't seem to make that happen either.

Asked by mbeckman1 3 hours ago

Last reply by mbeckman1 59 minutes ago

Duplicate email

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also rec… (read more)

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also recently, each received email is duplicated.

I can live with each duplicated email but would like to get rid of the duplicated account.

Thanks, Sue

Asked by KySue 7 hours ago

Last reply by KySue 1 hour ago

Turn off FF going dim when FF window is inactive (not in focus)

How do I turn this odd feature that dims FF bars when window loses focus? As of look of it only tabbar and toolbar are affected. I couldn't find anything relevant under "… (read more)

How do I turn this odd feature that dims FF bars when window loses focus? As of look of it only tabbar and toolbar are affected. I couldn't find anything relevant under "about:config". Also some tricks with CSS didn't work for me, maybe because I have custom chromeCSS that brings tabbar under bookmarksbar and applies other customization so that FF window looks like old good FF before they started to put everything on a single line in the bar. Thanks in advance.

Asked by George L. Yermulnik 1 hour ago

Last reply by George L. Yermulnik 1 hour ago

Highlighting conversations with new messages

How can I make the conversations to be displayed in the reversed order, i.e. if I have ten messages in the conversation, make the last one appear at the top line? Essenti… (read more)

How can I make the conversations to be displayed in the reversed order, i.e. if I have ten messages in the conversation, make the last one appear at the top line? Essentially at the very least I want conversations that have unread messages to be highlighted in the main view. How can I make that happen?

Asked by mozilla659 1 hour ago

Firefox refuses to work for certain websites; what to do?

I keep experiencing this problem with different websites: Safari works, Firefox doesn't. Sample: I turned out the enhanced tracking protection, Privacy is set to Stand… (read more)

I keep experiencing this problem with different websites: Safari works, Firefox doesn't.

Sample: I turned out the enhanced tracking protection, Privacy is set to Standard for

https://search.ccb.state.or.us/search/default.aspx

I entered valid license numbers (230880, 239798). Firefox displays NOTHING, no error message. Safari displays the relevant info.

Why is this and what should I do if I want to continue using Firefox? Thanks.

Asked by Sue 1 week ago

Last reply by Sue 2 hours ago

Password

2024 11 27 Dear Sir, Since transferring from Heart Internet to Thunderbird, which was forced upon me, I have had numerous issues. Right now, I cannot enter my password… (read more)

2024 11 27

Dear Sir,

Since transferring from Heart Internet to Thunderbird, which was forced upon me, I have had numerous issues. Right now, I cannot enter my password as the password that I have is not accepted. In addition, I am unable to access my emails on my Apple cellphone.

I cannot reset my password as I need to be allowed access first and I cannot gain access without my password being accepted.

Yours faithfully,

Malcolm G. Miller malcolm@malcolmgmiller.biz 07710550829

Asked by Malcolm G. Miller 2 hours ago

eTrade links

Cannot open Analyst links on eTrade website. Looking at a particular stock and clicking on the Analysts link opens another window showing individual analysts and articles… (read more)

Cannot open Analyst links on eTrade website. Looking at a particular stock and clicking on the Analysts link opens another window showing individual analysts and articles relating to their opinions of this stock. I cannot click on either the analyst's name nor the articles associated with their name. eTrade customer service says Firefox is not working well on their site. I tried Microsoft Edge and everything was fine. Is there some feature I should enable on Firefox or is this a shortcoming in Firefox?

Asked by rich1dodge 2 hours ago

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED. I can create a new message, hit Ctl-S to save and I get a dialog box of "Status: Cr… (read more)

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED. I can create a new message, hit Ctl-S to save and I get a dialog box of "Status: Creating mail message..." and a progress indicator that is at 100%. I also get an error of "Unable to save your messages as a draft. Sending of the message failed".

If I attempt to send and email I get the same creating mail message and an error dialog box saying "Sending of the message failed".

In the error console I see

  • Bulleted list itemSending failed; , exitCode=2152857621, originalMsgURI=imap-message://andrew@defaria.com/INBOX#67121
  • NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.createUnique]

I looked at my ~/.thunderbird directory and the permissions are 700. I'm on Ubuntu 24.04.

Asked by Andrew DeFaria 2 hours ago

Can't delete emails without opening them first

When I select an email without opening it, and press the Del key on my keyboard, the email used to be deleted - but recently this stopped working. I now have to open an e… (read more)

When I select an email without opening it, and press the Del key on my keyboard, the email used to be deleted - but recently this stopped working. I now have to open an email before I can delete it. Any idea what could have caused this to change and how to fix it?

Dave

Asked by Dave Rado 2 hours ago

e-mail

cant sign in to my email with firefox

Asked by raymo1 2 hours ago

Dictionnaire de l'académie française

Bonjour, La zone de saisie et de recherche d'un mot sur le site du dictionnaire de l'académie française ne fonctionne pas.Elle fonctionne bien sur d'autres navigateurs&nb… (read more)

Bonjour, La zone de saisie et de recherche d'un mot sur le site du dictionnaire de l'académie française ne fonctionne pas.Elle fonctionne bien sur d'autres navigateurs ???

Asked by pcomas 2 hours ago

Mac Thunderbird: Sending emails takes over 1 min since two weeks ago.

I've been using Thunderbird on my Mac for 15 years now. Never had any issues with it. Love it. My wife has been using it on her Mac for the last decade. Again, no issues.… (read more)

I've been using Thunderbird on my Mac for 15 years now. Never had any issues with it. Love it. My wife has been using it on her Mac for the last decade. Again, no issues.

Two weeks ago, Thunderbird was working perfectly on both our laptops. However, overnight, we both started having issues sending emails. Any email to anyone now takes over one minute to send. It is painfully slow.

Receiving emails? No problem. No problems with anything else. Only sending.

Specifically, it's sending it from our Bell email accounts (we live in Canada and use Bell for our Internet needs).

I have a second account using a different domain, and that one has no issues sending. Also, when I send an email using Bell's internet browser portal, it sends instantly. So there's clearly a communication issue between Thunderbird and Bell at this point.

When this problem happened, Bell sent us a text telling us that our 1 GB Internet speed will now increase to 3 GB. That's when our email sending problems happened.

I just spoke with Bell, and they assured me that nothing changed on their end. It's too much of a coincidence to think that they have nothing to do with this. However, after speaking with the tech, I'm wondering if for some reason Thunderbird has difficulties connecting to the 3 GB servers on Bell's end. The reason I'm suggesting this is that my laptop still shows 1 GB per second download speed. However, the modem shows 3 GB. The tech suggested that our laptops can't take in more than 1.5 GB. So it's bottlenecked on our computers' end.

It's possible that Thunderbird also has a bottleneck issue because they can't negotiate the 3 GB Bell servers.

In the past two weeks, I have downloaded the three different updates Thunderbird had to offer. However, we have left my wife's Thunderbird active version it when this problem started. As a comparison. No change on either system. We are both running M2 and M3 MacBook pros, so there's no chance of it being a hardware issue on this end. And again, this problem happened literally overnight.

Help?

Asked by zeeton 2 hours ago