Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I downloaded firefox but it doesn't work. It has an application error: the instruction at 0x3f359352 cites to memory at 0x00000000.

  • 1 reply
  • 5 have this problem
  • 23 views
  • Last reply by Shadow110

more options

It further says that an read or write preparation has failed. And that it says :read. Thank you for your support :-)

It further says that an read or write preparation has failed. And that it says :read. Thank you for your support :-)

All Replies (1)

more options

Try installing with this full installer version 56.0.1 https://www.mozilla.org/en-US/firefox/all/

If /or come back no info came in about your OS and what Extensions/plugins you are using so please let us know if running Firefox and which version and the above please.

Please let us know if this solved your issue or if need further assistance.