Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot download FF7.0. Have tried several times with firewall disabled. Any suggestions?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Calirn

more options

Windows XP Ver 5.0, Dell desktop, checked under updates and it says that my current version 3.6.23 is the most current with no updates. Tried manual installation of version 7.0 and it just says that it was saved and is safe. Am I doing something wrong?

Thank you

Windows XP Ver 5.0, Dell desktop, checked under updates and it says that my current version 3.6.23 is the most current with no updates. Tried manual installation of version 7.0 and it just says that it was saved and is safe. Am I doing something wrong? Thank you

All Replies (2)

more options

Can you post us screenshot of the error?

  • remove firefox completly from control panel
  • get fresh installer from getfirefox.com
  • run it
more options

Solution found. Open up the download center on your computer, find the download and click run. Works like a charm. I found several copies (7 to be exact) of the FF download.