Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Unable to add email account

  • 1 답장
  • 1 이 문제를 만남
  • 6 보기
  • 최종 답변자: Toad-Hall

more options

I have tried multiple ways or registering my email with thunderbird. None have worked. First I tried the way they suggest on the website but thunderbird keeps showing an error saying unable to probe/find server. Then I manually enter details for incoming and outgoing ports and the server gets detected. After that I have trouble logging in as it doesn't accept my password. I can login to my email on the browser with the password but thunderbird says the server says the email or password is wrong. I know I'm entering both of them correctly. What do I do?

I have tried multiple ways or registering my email with thunderbird. None have worked. First I tried the way they suggest on the website but thunderbird keeps showing an error saying unable to probe/find server. Then I manually enter details for incoming and outgoing ports and the server gets detected. After that I have trouble logging in as it doesn't accept my password. I can login to my email on the browser with the password but thunderbird says the server says the email or password is wrong. I know I'm entering both of them correctly. What do I do?

모든 댓글 (1)

more options

It is hard to advise when I do not know what server you are using nor settings you have tried. I also do not know what version of Thunderbird you are using.

But if you are using version 78*, Thunderbird has set a minimum TLS to TLSv1.2. So, it is possible the server you are trying to connect to is not using an up to date TLS version in which case try the info at this link to reset the minimum level. Then restart Thunderbird. https://support.mozilla.org/en-US/kb/thunderbird-78-faq#w_after-upgrading-to-thunderbird-78-i-cannot-get-or-send-email-messages