Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

XULRunner Error on Reinstall

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

Stu48
Stu48
more options

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data. FF would restart normally one time. Update data files were always replaced and the update on every startup continued - over and over and over. Tried refreshing FF- same thing. Uninstalled FF this AM and tried to reinstall when I get the following error:

XULRunner Error: Platform version "94.0.2" is not compatible with minVersion >= 94.0.1 maxVersion <= 94.0.1

No FF - HELP!

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data. FF would restart normally one time. Update data files were always replaced and the update on every startup continued - over and over and over. Tried refreshing FF- same thing. Uninstalled FF this AM and tried to reinstall when I get the following error: XULRunner Error: Platform version "94.0.2" is not compatible with minVersion >= 94.0.1 maxVersion <= 94.0.1 No FF - HELP!
첨부된 스크린샷

선택된 해결법

An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.

You can find the full installer of the current Firefox release (94.0.2) in all languages and all operating systems here:

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

선택된 해결법

An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.

You can find the full installer of the current Firefox release (94.0.2) in all languages and all operating systems here: