Thunderbird crashes and hangs up
hey all, I hope you can help! Thanks in advance.
Thunderbird crashes and hangs up many times every day. I am using a macbook pro, OS Monterey, 12.3.1 and Thunderbird 91.9.0 (64-bit).
When I try and submit the crash report I get an error page on submit that reads "Bad Request (400)". Trying this short thing in case the problem is how long that is ...
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Here is the most recent crash report; Date/Time: 2022-05-11 13:45:13.192 -0400 End time: 2022-05-11 13:45:36.694 -0400 OS Version: macOS 12.3.1 (Build 21E258) Architecture: x86_64h Report Version: 35 Incident Identifier: EB0AAE72-EDEB-4041-8049-5461EF551B15
Data Source: Stackshots Shared Cache: 6CC5ECDC-5119-37F0-9A85-4F48A50F5F78 slid base address 0x7ff80bcbd000, slide 0xbcbd000 Shared Cache: E002DD51-E525-3810-B928-ECF34DA397EE slid base address 0x7ff83f304000, slide 0x3f304000
Command: thunderbird Path: /Applications/Thunderbird.app/Contents/MacOS/thunderbird Identifier: org.mozilla.thunderbird Version: 91.9.0 (91.9.0) Team ID: 43AQ936H96 Architecture: x86_64 Parent: launchd [1] PID: 80517 Time Since Fork: 54455s
Event: hang Duration: 23.50s Duration Sampled: 1.80s (process was unresponsive for 22 seconds before sampling) Steps: 18 (100ms sampling interval)
Hardware model: MacBookPro16,1 Active cpus: 12 HW page size: 4096 VM page size: 4096 Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev
Time Awake Since Boot: 45133s Time Since Wake: 803s
Fan speed: 1837 rpm Total CPU Time: 2.141s (6.1G cycles, 6.7G instructions, 0.91c/i) Advisory levels: Battery -> 3, User -> 2, ThermalPressure -> 0, Combined -> 2 Free disk space: 126.68 GB/465.63 GB, low space threshold 3072 MB
Timeline format: stacks are sorted chronologically Use -i and -heavy to re-report with count sorting
Heaviest stack for the main thread of the target process:
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] *18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d]
Process: thunderbird (Thunderbird) [80517]
UUID: 4885E861-FAF4-3CD2-9B42-7A4CF94B270E
Path: /Applications/Thunderbird.app/Contents/MacOS/thunderbird
Identifier: org.mozilla.thunderbird
Version: 91.9.0 (91.9.0)
Team ID: 43AQ936H96
Shared Cache: 6CC5ECDC-5119-37F0-9A85-4F48A50F5F78 slid base address 0x7ff80bcbd000, slide 0xbcbd000
Architecture: x86_64
Parent: launchd [1]
UID: 501
Footprint: 1202.62 MB
Time Since Fork: 54455s
Num samples: 18 (1-18)
CPU Time: <0.001s (527.5K cycles, 97.1K instructions, 5.43c/i)
Note: Unresponsive for 22 seconds before sampling
Note: 1 idle work queue thread omitted
Thread 0x88617 DispatchQueue "com.apple.main-thread"(1) Thread name "MainThread" 18 samples (1-18) priority 46 (base 46)
<thread QoS user interactive (requested user interactive), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x8861c Thread name "Breakpad ExceptionHandler" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 <truncated backtrace> 1-18
18 mach_msg_trap + 10 (libsystem_kernel.dylib + 6522) [0x7ff80bfa597a] 1-18
*18 ipc_mqueue_receive_continue + 0 (kernel + 343888) [0xffffff8000263f50] 1-18
Thread 0x88621 Thread name "IPC I/O Parent" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 <truncated backtrace> 1-18
18 kevent + 10 (libsystem_kernel.dylib + 25422) [0x7ff80bfaa34e] 1-18
*18 ??? (kernel + 6439888) [0xffffff80008343d0] 1-18
Thread 0x88626 Thread name "JS Watchdog" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 PR_WaitCondVar + 267 (libnss3.dylib + 1366027) [0x10148180b] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x88627 Thread name "JS Wasm MachExceptionHandler" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 <truncated backtrace> 1-18
18 mach_msg_trap + 10 (libsystem_kernel.dylib + 6522) [0x7ff80bfa597a] 1-18
*18 ipc_mqueue_receive_continue + 0 (kernel + 343888) [0xffffff8000263f50] 1-18
Thread 0x88628 Thread name "TaskController Thread #0" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x88629 Thread name "TaskController Thread #1" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x8862a Thread name "TaskController Thread #2" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x8862b Thread name "TaskController Thread #3" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x8862c Thread name "TaskController Thread #4" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x8862d Thread name "TaskController Thread #5" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x8862e Thread name "TaskController Thread #6" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x8862f Thread name "TaskController Thread #7" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x88638 Thread name "WRWorker#0" 18 samples (1-18) priority 31 (base 31) <thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0> 18 thread_start + 15 (libsystem_pthread.dylib + 8043) [0x7ff80bfddf6b] 1-18 18 _pthread_start + 125 (libsystem_pthread.dylib + 25825)