Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

thunderbird shows my accounts as locked, at least there's a lock image next to my mail accounts. doest show messages nor local folder

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya christ1

myquestion
myquestion
more options

thunderbird shows my accounts as locked, at least there's a lock image next to my mail accounts. No mail folders populate, nor the local folder. Keep in mind, that thunderbird isn't locked, My master password is accepted. Under get messages one will see my email accounts, and to the right of them a lock symbol. Again, the mail folders do not drop down/ populate. Please help if you can. I also uninstalled and reinstalled, but that didn't help.

thunderbird shows my accounts as locked, at least there's a lock image next to my mail accounts. No mail folders populate, nor the local folder. Keep in mind, that thunderbird isn't locked, My master password is accepted. Under get messages one will see my email accounts, and to the right of them a lock symbol. Again, the mail folders do not drop down/ populate. Please help if you can. I also uninstalled and reinstalled, but that didn't help.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options
thunderbird shows my accounts as locked

They aren't locked. The padlock indicates a secure connection to the server. This is what you want.

I also uninstalled and reinstalled

You're wasting your time. The problem does appear to be in the Thunderbird profile. Re-installing the application doesn't touch the profile.

I'm not sure what exactly your problem is though. Please explain in detail

  • what you're doing
  • what happens
  • what you expect to happen