Do you see any error messages about this extension in the Browser Console?

• https://developer.mozilla.org/Tools/Browser_Console

In response to your post, I just now opened the Browser Console for the first time. It's beyond my comprehension. Of what I did see, I didn't notice "Webroot" anywhere.

Did this work as expected in previous Firefox versions or is this the first time you use this extension?

Does Webroot sort the names the same as the Firefox Password Manager?

Please provide a screenshot of what that listing in Webroot looks like. Blank out the listing of the passwords, but allow the full display of the domain names. I would like to see how they are 'filtered' for display in Firefox.

If you don't want to do that, how about providing a hyperlink to relevant Webroot support postings where this issue was discussed.

This is how it works in the Firefox Password Manager. Firefox filters the URL's from left to right in "groups" of characters that are separated by "punctuation marks" and then the sort order is alpha /numeric.

• HTTP: then HTTPS: are the two major groupings.
• without the WWW then WWW and then WWW2 and so on
• //addons.mozilla.org will come before //support.mozilla.org
• and then .com is before .net which is before .org

cor-el said

Did this work as expected in previous Firefox versions or is this the first time you use this extension? Does Webroot sort the names the same as the Firefox Password Manager?

It's been this way ever since I have used Webroot password manager, maybe a year more or less.

I have never used Firefox password manager.

the-edmeister said

Please provide a screenshot of what that listing in Webroot looks like. Blank out the listing of the passwords, but allow the full display of the domain names. I would like to see how they are 'filtered' for display in Firefox. If you don't want to do that, how about providing a hyperlink to relevant Webroot support postings where this issue was discussed.

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This is how it works in the Firefox Password Manager. Firefox filters the URL's from left to right in "groups" of characters that are separated by "punctuation marks" and then the sort order is alpha /numeric.

• HTTP: then HTTPS: are the two major groupings.
• without the WWW then WWW and then WWW2 and so on
• //addons.mozilla.org will come before //support.mozilla.org
• and then .com is before .net which is before .org

Here's a screenshot.

Well, that sure isn't how Firefox displays saved login information - I see no sort-order at all. And for years I thought Firefox had it all messed up until I identified the pattern the URL's were saved in, but Webroot appears to be totally disordered, unless that is the order that data was saved it or the order changes based upon how often each is used - like most used is at the top and so on as they 'drift' down to the least used.

The thing is, as I mentioned, this same Webroot add-on puts the sites in perfect alphabetical order in Chrome and Internet Explorer.

Not the "same" add-on in Firefox as it is in Chrome or in Internet Explorer. Gotta be 3 different add-ons, one for each web browser "engine". Firefox is Gecko-based, Chrome is WebKit-based, and IE is Trident-based.

As to "why" Webroot displays those URL's in Firefox with what looks like a random order, while the other 2 has them in alphabetical order - that would something to ask Webroot about. As I mentioned, I wonder if that is the order they were first saved or a "most used" order?

I do have a few 'guesses' as to the "why" that is alpha-ordered.

1. Webroot doesn't want to invest the time to figure out how to do that in Firefox, which runs a distant 3rd in usage statistics.
2. The Webroot developers just don't have the knowledge of the Firefox internals to get that listing in an alpha-sort order in Firefox.

Oh, almost forgot ....

Mozilla can't "fix" software (intellectual property) made by other companies, there's something called DMCA which prohibits that.