Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

does firefox no longer support gmail?

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya cor-el

XanderOZ
XanderOZ
more options

For the past few weeks, when using gmail, i have been experiencing a lot of slowness or non-responsiveness in my gmail account. At times the pages won't load and I get a message saying that I'm not connect, although I have other software that is using the same wifi/internet connect with no problem.

For the past few weeks, when using gmail, i have been experiencing a lot of slowness or non-responsiveness in my gmail account. At times the pages won't load and I get a message saying that I'm not connect, although I have other software that is using the same wifi/internet connect with no problem.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window