Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I can no longer send emails after update to 93.0b5 (32-bit)

  • 3 biyano
  • 1 eza na nkokoso oyo
  • 20 views
  • Eyano yasuka ya AgnesRM

tomlehan
tomlehan
more options

I can no longer send emails after update to 93.0b5 (32-bit) Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.copper.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. Help please

I can no longer send emails after update to 93.0b5 (32-bit) Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.copper.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. Help please

Solution eye eponami

Thank You AgnesRM, I have not changed a thing in my settings but sending email has once again resumed. I was during the difficulty with Thunderbird able to send messages through the Copper web site and had just up graded the software version thus thought Thunderbird was the difficulty but now possibly it was Copper! I really like Thunderbird and their email layout. This is a thanks to the whole team there. Tom

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (3)

AgnesRM
AgnesRM
more options

Hi Can copper.net support verify what settings you need in the outgoing SMTP settings? They should provide server name and port and security settings. Just check that you have the right settings in Thunderbird - Account Settings. I looked online and could only find an ancient set of instructions from 2008, using port 25 which is often blocked by ISPs these days to prevent spam. So I hope that there are newer SMTP settings for Copper.net.

tomlehan
tomlehan Nkolo motuna
more options

Solution eye oponami

Thank You AgnesRM, I have not changed a thing in my settings but sending email has once again resumed. I was during the difficulty with Thunderbird able to send messages through the Copper web site and had just up graded the software version thus thought Thunderbird was the difficulty but now possibly it was Copper! I really like Thunderbird and their email layout. This is a thanks to the whole team there. Tom

AgnesRM
AgnesRM
more options

Glad that resolved for you! Agnes