Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Can not view videos attached to may emails

Vts
Vts
more options

When I receive my emails with a link to a YouTube video and click on it I see dark screen with a message that some plugins are missing, specifically it says "You need to upgrade your Adobe Flash Player to watch this video." I upgraded my Adobe Flash Player and downloaded those plugins few times, but still can not play the videos and get the same message.

When I receive my emails with a link to a YouTube video and click on it I see dark screen with a message that some plugins are missing, specifically it says "You need to upgrade your Adobe Flash Player to watch this video." I upgraded my Adobe Flash Player and downloaded those plugins few times, but still can not play the videos and get the same message.

Ezalaki modifié na Vts

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

IE uses a different version of Flash than other browsers use, you need to install the Plugin version of Flash.

1.Download the Flash setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}

3. Then run the Flash setup file from your Desktop.