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I want to cut and paste from a word doc into a mail composition window and it is not working now. I have version 52.1.0

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  • Paskiausią atsakymą parašė Matt

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I changed my preferences mail.compose.attach_http_images to true and stopped and restarted Thunderbird and it did not seem to help.

I changed my preferences mail.compose.attach_http_images to true and stopped and restarted Thunderbird and it did not seem to help.

All Replies (7)

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First of all, copying content from a Microsoft Word document and pasting it into Thunderbird can result in a formatting nightmare. Recipients can see weird formatting problems. I recommend against the practice.

I know, you are going to do it anyway.

What happens when you try to paste it into the Thunderbird Write window?

Have you rebooted your computer recently? Never underestimate the problems that get solved by just rebooting.

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Prior to upgrading to 52.1.0 I was able to cut and paste into Thunderbird compose window. It worked great all of the time. Then I upgrade and it stops working. Rebooting my laptop it not the problem.

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You haven't answered the question of exactly what happens when you try to do the paste. An error message? Nothing? Scrambled text?

If you try to copy and paste text from another program like Notepad, does it work?

Thunderbird version 52.1.1 was just released today. Try updating the program and see if there is any improvement. Click Help: About.

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I just upgraded to the new update 52.1.1 an not luck. When I try to cut and paste into the compose window the outline is there but not the colors or even some of the text is not there. I am running windows 10 pre and post the errors. I am having issues with power point. I copied the info into a word window and then tried to copy that into the compose window and it seems to work.

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Is there any specific set-ups / configurations for windows 10?

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I just removed 52.1.1 and reloaded 38.8.0 and it works from power point. My next option is to upgrade 38.8 to 45.8.0, which I will try over the next day or 2.

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Hmm, power point to word will create a DDE object. so it will then be converted by word to an image when sending it to Thunderbird.

So we have to guess that power point is using formats that Thunderbird does not understand, or making a hash of converting the page to HTML and so nothing useful gets to Thunderbird.

Open paint in Windows, paste your power point there and then to Thunderbird and see if what you get is better. I am guessing. But see how you go.