Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Thunderbir/JustAnswer is bad, minimum charge $53 to get an answer. Does nobody at Mozilla help anymore?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė user01229325

PoppoJohn
PoppoJohn
more options

I logged into thunderbird one morning just like I always do - click on the thunderbird icon in my task bar. But it wanted me to enter my charter.net password. The box was already filled in with dots, so I clicked on submit. It didn't like that, so I entered it manually. It didn't like that. So now I have no email.

I logged into thunderbird one morning just like I always do - click on the thunderbird icon in my task bar. But it wanted me to enter my charter.net password. The box was already filled in with dots, so I clicked on submit. It didn't like that, so I entered it manually. It didn't like that. So now I have no email.

Chosen solution

There is no paid Thunderbird help so be careful who you contact.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

Zenos
Zenos
more options

Go to Tools|Options|Security|Passwords→Saved Passwords.

You can check the stored passwords there. You can delete them in order to get Thunderbird to prompt again, or you can edit them in place. Double-click or right-click to get these options.

I'd recommend closing and restarting Thunderbird after making any changes here.

user01229325
user01229325
more options

Chosen Solution

There is no paid Thunderbird help so be careful who you contact.