Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does firefox crash everytime I try to play a video

  • 4 replies
  • 1 has this problem
  • 16 views
  • Paskiausią atsakymą parašė ToriMoreno

more options

With any video I try to play Firefox crashes " Gah. Your tab just crashed". When i try to restore the tab nothing changes. This just recently started happening. Have never had issues with it.

With any video I try to play Firefox crashes " Gah. Your tab just crashed". When i try to restore the tab nothing changes. This just recently started happening. Have never had issues with it.

All Replies (4)

more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

more options

bp-3e224ebb-f65e-46b3-83b8-d6c541180523 5/22/18 8:09 PM bp-60b3278f-d0b0-4fa3-b03b-f79cc0180523 5/22/18 7:24 PM bp-f7b87821-fe59-4691-832f-f66881180523 5/22/18 7:11 PM bp-d0a5988a-dd92-4859-8acf-42a6c1180522 5/22/18 12:39 PM bp-0ca927bc-a051-437c-a7e1-fa9231180522 5/22/18 11:16 AM bp-0daf6681-5f8f-422b-b4b8-e2ec61180522 5/22/18 11:16 AM

more options

hi, you should look into updating your operating system. that's a graphics driver crash that apple has fixed in macos 10.10.2

more options

Oh ok, sounds good. Thanks!