Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

My spam folder is missing.

  • 3 replies
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė Geriib

Geriib
Geriib
more options

My spam folder is not only missing from the folder view under my IMAP e-mail name but it is also missing from the 'subscribe' folder listing. Yesterday when I opened Thunderbird 'Bulk Mailings' appeared which was never there before and spam was gone. How do I get the spam folder back?

My spam folder is not only missing from the folder view under my IMAP e-mail name but it is also missing from the 'subscribe' folder listing. Yesterday when I opened Thunderbird 'Bulk Mailings' appeared which was never there before and spam was gone. How do I get the spam folder back?

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Bulk is a folder that up until now I had only heard used in yahoo mail accounts and those provided by ISP's that contracted with Yahoo to provide email. Having said that with AOL and Verizon in the same business, they could be adopting the yahoo peculiarities as well.

Perhaps you mail provider has changed suppliers.

Geriib
Geriib Klausimą uždavęs asmuo
more options

The spam folder exists in my mail account on AOL.com where spam items are still being directed to that folder. The problem is that it does not exist in my account on Thunderbird.

Geriib
Geriib Klausimą uždavęs asmuo
more options

I neglected to mention that my husband also uses Thunderbird to access AOL mail and his spam folder is where it is supposed to be.