Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox is not responding to File > New Window or Control+N; is there a fix?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė mrdarby

mrdarby
mrdarby
more options

I had a severe crash and went back to a January 2011 restore point for my Windows 7 desktop. Since restarting I have not been able to open more than one window of Firefox as I customarily do. I have updated to Firefox 3.6.15, but this did not fix the problem.

I had a severe crash and went back to a January 2011 restore point for my Windows 7 desktop. Since restarting I have not been able to open more than one window of Firefox as I customarily do. I have updated to Firefox 3.6.15, but this did not fix the problem.

All Replies (2)

Kevin
Kevin
  • Moderator
more options

I don't have any specific suggestions about the problem. Though I suspect the basic troubleshooting steps http://support.mozilla.com/en-US/kb/Basic+troubleshooting may get Firefox back in working order.

mrdarby
mrdarby Klausimą uždavęs asmuo
more options

The troubleshooting procedure led me to identify the problem as due to one of a set of no longer used add-ons extensions. With them disabled, the problem disappeared. Thank you for your suggestion.