Suddenly I can't access the normal version of Facebook. Nothing looks right. I can't get messages or ... function. Why did this happen and how can I fix it?
Last night I logged out of FB and when I logged back in, Icould no longer see the normal page. I changed my Foxfire theme, and the page got a bit better. But still not useable. The text is all wrong sized, some bold, some not complete. Buffering never completes. I can't send messages, can't click on anything with results. My games are gone, my lists are gone. All that remains is my profile photos and a weird semblance of the top portion of my normal newsfeed page. I can't access the FB Help link. Nothing happens. Please see if you can help me.
All Replies (3)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Thanks. I'll give it a try. To be honest, dealing with the safe mode stuff is a bit out of my comfort zone. But I suppose the worst I can do is ... better not think about that. LOL. Thanks again.
Even if it is out of your comfort zone, you should try it to solve your problem. Also see this:
Problems using Facebook in Firefox
Check and tell if its working.