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Bank of America Cashpro accepts Firefox 5 but not Firefox 6. We uninstalled V.6 and installed V.5, but when we reopen Firefox, it upgrades itself automatically to V.6, which we cannot use. How do we tell Firefox to stay on V.5, and stop upgrading to V.6?

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bold textOur Bank of America (Cashpro) accepts Firefox 5 but not Firefox 6. We uninstalled Firefox 6 and reinstalled Firefox 5, but when we close Firefox, it keeps upgrading automatically to Firefox 6, which we cannot use. How do we tell Firefox to stay on Version 5, and to stop upgrading by itself to Version 6? (or at least to ask if we want to upgrade, instead of upgrading on its own)

'''bold text'''Our Bank of America (Cashpro) accepts Firefox 5 but not Firefox 6. We uninstalled Firefox 6 and reinstalled Firefox 5, but when we close Firefox, it keeps upgrading automatically to Firefox 6, which we cannot use. How do we tell Firefox to stay on Version 5, and to stop upgrading by itself to Version 6? (or at least to ask if we want to upgrade, instead of upgrading on its own)

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try this:

go to OPTIONS then ADVANCE then UPDATE then in session When updates to firefox are found UNTICK Automatically download and install the update then press OK to save changes.

thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

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We unchecked the automatically update, but it updated anyway. Any other suggestions?

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look in about:config area this two

app.update.auto

app.update.enable

if is true make it false both, by double click on it.

thank you

Modified by ideato

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If files already have been downloaded then you need to remove the files in the updates and updates\0 folder.

You can delete active-update.xml and updates.xml as well if present.

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)