Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing "Reset firefox" option in troubleshooting information page, Firefox 17.0.1 portable

  • 4 replies
  • 13 have this problem
  • 10 views
  • Paskiausią atsakymą parašė LeonNic

more options

Missing "reset firefox" option in troubleshooting information page, Firefox portable 17.0.1. I have problems of excess resources used by Firefox unexplained. I tried to use the reset option but can not find on page "Troubleshooting Information". Much appreciate your attention. thanks

Missing "reset firefox" option in troubleshooting information page, Firefox portable 17.0.1. I have problems of excess resources used by Firefox unexplained. I tried to use the reset option but can not find on page "Troubleshooting Information". Much appreciate your attention. thanks

Chosen solution

Portable Firefox does not have the Reset Firefox option, as it doesn't have a profile to point to. Also, portable Firefox isn't an official build of Firefox. So, to answer your question, there is no Reset in Portable Firefox, only in Desktop Firefox with a profile in the proper location. The article isn't talking about Portable Firefox since it isn't an official mozilla build.

Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (4)

more options

Firefox portable doesn't have the Reset Firefox Option.

more options

Yes, it does. At least that is what is reported in Firefox's help. See http://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

more options

Chosen Solution

Portable Firefox does not have the Reset Firefox option, as it doesn't have a profile to point to. Also, portable Firefox isn't an official build of Firefox. So, to answer your question, there is no Reset in Portable Firefox, only in Desktop Firefox with a profile in the proper location. The article isn't talking about Portable Firefox since it isn't an official mozilla build.

more options

Now you have made it all clear to me. When I posted my inquire I remarked that it was a portable version, but didn't know that it was not official and hence not supported. Didn´t also know anything about profiles in the browser since I have always used portable versions that now I realize lack that posibility. Thank you very much Tylerdowner for your post. I really appreciate your answer.