Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes

  • 2 valiny
  • 2 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i drsmoot

more options

I have deleted Firefox from applications and deleted my files in the library. Downloaded a fresh copy and it crashes on opening. Below is the crash report #. Safe mode is the same.

I am on a mac OS X 10.11.2

bp-abebb9f0-f5dc-4120-991c-11a2e2160315.txt

Thanks in advance.

I have deleted Firefox from applications and deleted my files in the library. Downloaded a fresh copy and it crashes on opening. Below is the crash report #. Safe mode is the same. I am on a mac OS X 10.11.2 bp-abebb9f0-f5dc-4120-991c-11a2e2160315.txt Thanks in advance.

All Replies (2)

more options

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36

Product Firefox Version 45.0 Build ID 20160303134406 Release Channel release OS Mac OS X OS Version 10.11.2 15C50

bp-abebb9f0-f5dc-4120-991c-11a2e2160315

Signature: libsystem_kernel.dylib@0x17002

libsystem_pthread.dylib =  ? Word for Mac

libdispatch.dylib =  ? Word for Mac

libsystem_kernel.dylib =  ? Word for Mac

libsystem_c.dylib = ? Word for Mac

This is for Sumo's Related Bugs 1237957 RESOLVED DUPLICATE GLContext is disabled due to a previous crash

1218070 NEW --- crash in libsystem_kernel.dylib@0x16286 with mozilla::gl::TexSubImage2DHelper


Remove any Microsoft programs. Then reinstall Firefox. Is the problem still there?

more options

Thanks for the response. I don't have any Microsoft programs.