Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Attempting to transfer profile data - Firefox is not importing the data

  • 3 valiny
  • 3 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i cor-el

more options

I had to wipe my system clean and start anew with a new version of Windows. I have my data backed up, including my old Firefox profile. I have followed the instructions for importing the profile data - by copying and pasting from the old profile into the new, but Firefox is not reading my bookmarks, passwords, etc. What am I doing wrong?

I had to wipe my system clean and start anew with a new version of Windows. I have my data backed up, including my old Firefox profile. I have followed the instructions for importing the profile data - by copying and pasting from the old profile into the new, but Firefox is not reading my bookmarks, passwords, etc. What am I doing wrong?

All Replies (3)

more options

Specifically, what is the complete file path to where you are "restoring" those files?

more options

Thanks for your reply! Here's a screenshot of the file path

more options

Is Firefox using this profile?

You can use this button to go to the current Firefox profile folder:


You can copy files like these to the current Firefox profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: JSON backups in the bookmarkbackups folder
  • SQLite files like cookies.sqlite (cookies) and formhistory.sqlite (saved form data)
  • logins.json and key3.db (decryption key) for Passwords saved in the Password Manager
  • cert8.db and possibly cert_override.txt for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other Site Preferences
  • sessionstore.js for open tabs and pinned tabs and tab groups