Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox no longer showing certain Salesforce pages

  • 4 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i FredMcD

more options

When going to certain pages in Salesforce it does not render in Firefox. Not sure what they are using on these pages but it is an alternate to html. If you are a Salesforce admin and go to the "Users" area, you will see what I mean. Edge and Chrome render correctly. Images attached.

When going to certain pages in Salesforce it does not render in Firefox. Not sure what they are using on these pages but it is an alternate to html. If you are a Salesforce admin and go to the "Users" area, you will see what I mean. Edge and Chrome render correctly. Images attached.
Sarin'efijery napaingotra

Novain'i NoahSUMO t@

Vahaolana nofidina

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Content Blocking. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature:

https://support.mozilla.org/en-US/kb/content-blocking

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (4)

more options

Vahaolana Nofidina

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Content Blocking. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature:

https://support.mozilla.org/en-US/kb/content-blocking

more options

You can check the Web Console for possible error messages.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.

more options

Seems the content blocker got me. Thanks for all the help.

more options

Glad to help. Safe Surfing.