Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Not receiving family emails in one of the accounts set up in Thunderbird

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i sfhowes

more options

Wondered yesterday why we received no family emails. Usually receive 5 or 6 a day - addressed to our email address (gmail account) with cc's to other family members (5).

Logged into gmail directly to see if for some reason they had been put in spam, but found them in the inbox, they just didn't download to Thunderbird. Can't figure out why. Forwarded it to the other account and it downloaded in that account fine. There do not appear to have been any filters created in Mozilla, or in Gmail for that matter.

Any ideas? Prior to yesterday everything was working fine.

Wondered yesterday why we received no family emails. Usually receive 5 or 6 a day - addressed to our email address (gmail account) with cc's to other family members (5). Logged into gmail directly to see if for some reason they had been put in spam, but found them in the inbox, they just didn't download to Thunderbird. Can't figure out why. Forwarded it to the other account and it downloaded in that account fine. There do not appear to have been any filters created in Mozilla, or in Gmail for that matter. Any ideas? Prior to yesterday everything was working fine.

Vahaolana nofidina

Check if there is a corrupted message blocking the others.

https://support.mozilla.org/en-US/questions/1301414

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

more options

Vahaolana Nofidina

Check if there is a corrupted message blocking the others.

https://support.mozilla.org/en-US/questions/1301414