Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

only one account is slow in download

  • 7 replies
  • 2 have this problem
  • 10 views
  • Last reply by christ1

more options

i installed thunderbird for awhile in my pc, i have a few email a/c in thunderbird. all good till recently, i thought is too many emails make it slow.... so i deleted many and moved many to archives.... a big clean up. only app 80 emails left in this inbox, but still very slow in downloading, deleting.... all action. do i miss anything in setup... please get me back, thanks.

i installed thunderbird for awhile in my pc, i have a few email a/c in thunderbird. all good till recently, i thought is too many emails make it slow.... so i deleted many and moved many to archives.... a big clean up. only app 80 emails left in this inbox, but still very slow in downloading, deleting.... all action. do i miss anything in setup... please get me back, thanks.

Chosen solution

Good. When your problem has been fixed can you mark this thread as 'Solved' please? Thank you.

Read this answer in context 👍 1

All Replies (7)

more options

What is your anti-virus software?

more options

christ1 said

What is your anti-virus software?

i am using mcafee.

more options
more options

christ1 said

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

thank a lot. i think it maybe the problem. will do as it said, thanks again.

more options

Did you get your problem resolved?

more options

christ1 said

Did you get your problem resolved?

yes. thanks. i did all what the article recommended said but one:)) as i can't find it- the third point under "mcafee". but great, all running normal now. thanks again.

more options

Chosen Solution

Good. When your problem has been fixed can you mark this thread as 'Solved' please? Thank you.