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In Thunderbird 38 I cannot open my emails that have an atachment on them

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  • Last reply by Wayne Mery

sylvandgeorge
sylvandgeorge
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the emails that we receive from friends, family, that contain an attachment that are photos , come through Mozilla and we used to have no problems now since the latest update we have not been able to open any. unless you can sort this out it looks like we have to change our mail sever.

the emails that we receive from friends, family, that contain an attachment that are photos , come through Mozilla and we used to have no problems now since the latest update we have not been able to open any. unless you can sort this out it looks like we have to change our mail sever.

Modified by Wayne Mery

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Wayne Mery
Wayne Mery
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Does starting Thunderbird in safe mode help? 

https://support.mozilla.org/en-US/kb/safe-mode