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Cursor jumping from browser icon to "file"

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

maxver46
maxver46
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Problem when I click on a icon "complete" when trying to complete an order online the cursor will jump to the "file" icon in tool bar and not complete order. Have to hit enter. Firefox 49.0.1 Windows 10

Problem when I click on a icon "complete" when trying to complete an order online the cursor will jump to the "file" icon in tool bar and not complete order. Have to hit enter. Firefox 49.0.1 Windows 10

Chosen solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Read this answer in context 👍 1

All Replies (3)

FredMcD
FredMcD
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Chosen Solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

maxver46
maxver46 Question owner
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FredMcd. Thank you. Went in and disabled everything one at a time and found the problem to be Roboform version 7.9.22.2 not only for this problem but was also getting Http Status 500 when trying to place orders. Off to Roboform for help to resolve this problem. Thank you again.

FredMcD
FredMcD
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Glad to help. Safe Surfing.