Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Fiefox

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Terry

codsy01
codsy01
more options

Hi. I have just installed Firefox as my default browser, but am subscribed to Sky Sport Now in New Zealand (www.skysportnow.co.nz) and when I try to start the application it says that this application will not work with a VPN. I use Nord VPN as my VPN, but even after stopping all Nord services, it stll says the same. I can log onto this site with Microsoft Edge no problems. Maybe I have to swap my default browser to Microsoft Edge??? Brian Coddington

Hi. I have just installed Firefox as my default browser, but am subscribed to Sky Sport Now in New Zealand (www.skysportnow.co.nz) and when I try to start the application it says that this application will not work with a VPN. I use Nord VPN as my VPN, but even after stopping all Nord services, it stll says the same. I can log onto this site with Microsoft Edge no problems. Maybe I have to swap my default browser to Microsoft Edge??? Brian Coddington

All Replies (1)

Terry
Terry
more options

Did you restart the computer after stopping the VPN services?

You could check Network Settings at the bottom of the first page of Settings if you still have a problem. You may need to select No Proxy and deselect Enable DNS over HTTPS. It is possible to create an exception to the latter if you prefer. You can create an exception for that domain in this preference in about:config. network.trr.builtin-excluded-domains

https://support.mozilla.org/kb/firefox-dns-over-https https://support.mozilla.org/en-US/kb/dns-over-https-doh-faqs https://wiki.mozilla.org/Trusted_Recursive_Resolver#DNS-over-HTTPS_Prefs_in_Firefox

https://support.mozilla.org/en-US/kb/about-config-editor-firefox