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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Macca3

Macca3
Macca3
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Firefox was working yesterday until late in the afternoon and then today I am unable to open it all. How can I get it working again without losing all my bookmarks?

Firefox was working yesterday until late in the afternoon and then today I am unable to open it all. How can I get it working again without losing all my bookmarks?

Chosen solution

Thank you very much for your reply. I removed firefox as you suggested and then reinstalled it and happily have still got all my bookmarks. I am most grateful to you.

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All Replies (2)

Vi_Nemo
Vi_Nemo
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Have you used add/remove program from control panel? When removing firefox it ask you if you want to keep your data....select yes remove firefox and then reinstall firefox. I have used this many times and never lost any bookmarks or add ons.

Macca3
Macca3 Question owner
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Chosen Solution

Thank you very much for your reply. I removed firefox as you suggested and then reinstalled it and happily have still got all my bookmarks. I am most grateful to you.