Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where did my bookmarks go?

  • 3 balasan
  • 5 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh FredMcD

more options

To get to my home page I click on the globe on my desktop and the home page always had all my book marks on the upper left hand corner. Now they are gone. No one else uses this computer. And I did nothing to dispose of them. I clicked "view bookmarks toolbar" and up pops "Most Visited" and "Get Started" But all the rest is gone where I found my bookmarks. Very inconvenient. Now I have to go back to Internet Explorer, which I hate but they STILL have my bookmarks tab. CAN YOU HELP ME PLEASE!!??

To get to my home page I click on the globe on my desktop and the home page always had all my book marks on the upper left hand corner. Now they are gone. No one else uses this computer. And I did nothing to dispose of them. I clicked "view bookmarks toolbar" and up pops "Most Visited" and "Get Started" But all the rest is gone where I found my bookmarks. Very inconvenient. Now I have to go back to Internet Explorer, which I hate but they STILL have my bookmarks tab. CAN YOU HELP ME PLEASE!!??

All Replies (3)

more options

Hello,

Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.

  1. Click the Bookmarks button Bookmarks-29 and select Show All Bookmarks.
  2. At the top of the Library window, click on Import and Backup and select Restore.
  3. Click the date of the bookmark backup you want to recover.
  4. In the new window that appears, click OK.
  5. Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.


If that didn't work, you can check for problems with the places.sqlite database file. Install the Places Maintenance extension to run maintenance on the file. Please read the following articles first as they provide helpful hints and instructions that may be relevant to you:

more options

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

You can use one of these to set which toolbars to show.

  • "3-bar" Firefox menu button > Customize > Show/Hide Toolbars
  • View > Toolbars
    Tap the Alt key or press F10 to show the Menu Bar
  • Right-click empty toolbar area
more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences