Freezing (not responding) on Windows 7 Pro after update to 41

9 tahun lepas

29/09/15, 1:25 PTG

Ever since the update to version 41 I have (not responding) errors on Firefox. Are there any solutions for this NEW version?

Thank you Phil Montalvan

Ever since the update to version 41 I have (not responding) errors on Firefox. Are there any solutions for this NEW version? Thank you Phil Montalvan

Answer 1 · 2015-09-29 13:25:55

29/09/15, 1:42 PTG

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Answer 2 · 2015-09-29 13:25:55

29/09/15, 3:16 PTG

Yes. It is also happening on another computer running Win 8.1 Pro.

Thank you

Answer 3 · 2015-09-29 13:25:55

30/09/15, 3:08 PG

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?