Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hello. I went to Tools, Plug-ins and check for updates as I do once a week, every week, and yet now, after checking, Firefox says 'no plug-ins detected'. My plug-ins are still all there in Tools, Add-ons, so why am I getting this message?

  • 2 balasan
  • 5 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh Anais12

more options

I check my plug-is for updates once a week, yet as of today, despite the fact that my plug-ins are all still there in Tools, plug-ins, after I click on the find updates button, I get the usual screen that tells me Firefox is checking for updates to my plug-ins, but then I get the message saying 'No plug-ins detected.' This has never happened before and it means I can't check for updates to my plug-ins.

I check my plug-is for updates once a week, yet as of today, despite the fact that my plug-ins are all still there in Tools, plug-ins, after I click on the find updates button, I get the usual screen that tells me Firefox is checking for updates to my plug-ins, but then I get the message saying 'No plug-ins detected.' This has never happened before and it means I can't check for updates to my plug-ins.

All Replies (2)

more options

There is a fault with the plugin check service, Mozilla are looking into it.

more options

Hello, thank you for letting me know.

Diubah oleh Anais12