Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why were my preferences reset to default settings? Why are all my bookmarks were erased, and now it says that Hulu is not working? WTF?

  • 6 balasan
  • 8 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh cor-el

more options

I started firefox this morning just like normal, I didn't change ANYTHING on firefox or on my computer. Now all my bookmarks were randomly erased, and now Hulu is not working. This is the error message from hulu:

"It appears that software on your computer is blocking JavaScript. To enjoy Hulu.com, you'll need to enable JavaScript in your web browser. Please configure your security software or browser plugins to allow Hulu.com to load JavaScript. "

Then when I go to hulu's tech support and follow their direction to enable Java, their directions are incorrect!!!! For the skeptics: http://www.hulu.com/support/article/406387

I tried looking for bookmarks backups and there are none on my computer, so I am now forced to go through and remake all my bookmarks.

This makes absolutely no sense and I don't understand why no one has a decent answer. I better not see a god damn moderator get on here and tell me "this is not typical behavior". What a load of crap! I've seen other questions on here about the same damn thing that are still unresolved.

I started firefox this morning just like normal, I didn't change ANYTHING on firefox or on my computer. Now all my bookmarks were randomly erased, and now Hulu is not working. This is the error message from hulu: "It appears that software on your computer is blocking JavaScript. To enjoy Hulu.com, you'll need to enable JavaScript in your web browser. Please configure your security software or browser plugins to allow Hulu.com to load JavaScript. " Then when I go to hulu's tech support and follow their direction to enable Java, their directions are incorrect!!!! For the skeptics: http://www.hulu.com/support/article/406387 I tried looking for bookmarks backups and there are none on my computer, so I am now forced to go through and remake all my bookmarks. This makes absolutely no sense and I don't understand why no one has a decent answer. I better not see a god damn moderator get on here and tell me "this is not typical behavior". What a load of crap! I've seen other questions on here about the same damn thing that are still unresolved.

All Replies (6)

more options

Is there only one profile folder on your hard drive or did Firefox create a new profiles.ini file and a new default profile folder?

See also:


You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

Diubah oleh cor-el

more options

Hello parallaxx420,

hulu directions, in the above article you mentioned, is correct till 22.0 Firefox version, from 23.0 and above, 23.0.1, the JavaScript checkbox not exist anymore because of : http://limi.net/checkboxes-that-kill/

you can have it again :

https://addons.mozilla.org/en-us/firefox/addon/settingsanity/

https://addons.mozilla.org/en-us/firefox/addon/quickjava/

also, check in about:config the javascript.enabled and be sure it is TRUE (double-click to change it)

see also : Recover lost or missing Bookmarks


thank you

more options

cor-el;

Are you completely illiterate? I don't know what a profile is nor would I use one if I did. My problem has absolutely nothing to do with profiles, it is about enabling Java.

ideato;

I don't understand, just explain to me how to get firefox to work WITHOUT downloading something I shouldn't even need in the first place! This is completely ridiculous as basically every site I try to go to will not work because they need java! Just lay out some fucking instructions on HOW TO ENABLE JAVA AGAIN.

more options

Okay, take a deep breath. Everyone is responding to your problem of losing your settings. Firefox settings folders are called profiles. If you can switch Firefox from whatever pretty much empty profile folder it is using now back to your previous profile, this should resolve your issue. Hopefully with that context in mind, the earlier replies will make more sense.

Also, Java is a plugin used to play certain applets and JavaScript is a technology built into Firefox. For now, you can ignore Java and focus on JavaScript.

JavaScript is enabled by default. To switch the setting, you can use the about:config preferences editor. Here's how:

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste java and pause while the list is filtered

(3) If javascript.enabled is user set to false, double-click it to switch it back to the default value of true.

more options

jscher2000 I did this and it still doesnt work

more options

Did you lose all bookmarks or are some still there?

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.


For the JavaScript problem:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.