Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

safe downloads being blocked

  • 2 replies
  • 0 have this problem
  • Last reply by James

more options

My safe downloads are being continually blocked by your Norton Safe Web. I have already gone thru the security settings and unchecked them. It is still blocking simple WORD downloads from clean sources and business partners. Is there a way to fix this? Otherwise I need to abandon Fierfox for another browser.

My safe downloads are being continually blocked by your Norton Safe Web. I have already gone thru the security settings and unchecked them. It is still blocking simple WORD downloads from clean sources and business partners. Is there a way to fix this? Otherwise I need to abandon Fierfox for another browser.

All Replies (2)

more options

You need to contact Norton support to figure why the settings is blocking downloads. This isn't a Firefox issue but Norton issue. Norton isn't owned by Firefox.

Helpful?

more options

jlynch3d said

My safe downloads are being continually blocked by your Norton Safe Web. I have already gone thru the security settings and unchecked them.

Norton Safe Web is made by Norton and is not one of Mozilla's products. Either you installed this as an extension in Firefox or you have a Norton antivirus that perhaps installed it in Firefox. As you can see on https://search.norton.com/protect?inid=safeweb-home_searchnorton-protect_extensioninstall

markwarner22 said

Norton isn't owned by Firefox.
Of course as the Firefox web browsers does not own anything ;)

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.