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Ever since the new version of Thunderbird I cannot send emails. I can receive them but not send them. I have found that if I temporarily disconnect my VPN, it sends OK. Your failure to provide software that can co-exist with a VPN without crapping itself is a poor advertisement for your product. I have read some of the millions of posts about this particular bug and your answers seem smug and lazy without addressing the problem.

There's a wide empty white border/panel on the left side of my mozilla that seems to be a bug or something. When right clicked it gives the option: Manage Extension, Remove Extension, and Report Extension. Nothing is happening at all when I click any of these options. How to remove the border?

I am running Thunderbird 128.5.0esr (64-bit) on 2 computers: a lenovo T480s and an HP EliteOne 750 Both are running Linux Mint 22. Both use gmail with the same config.(see pic). Comcast is my ISP

Problem If the computers are connected to my router by ethernet cable both can send emails

If I use WiFi neither computer will send. The "send" popup just spins.

I can send gmail from my iphone over the same wifi network

I tried hooking the computers up to a hotspot from my iphone; neither will send

Any ideas?

jod23832944@gmail.com

Today, when I started my pc, the google search engine would not completely load and I could not use the search engine. Now, when I restart my pc, I get an error "server not found". I believe that something at google went awry. Please help me as I rely on my pc for financial and medical issues. I have had problems with google in the past.

When using Firefox on Android for a while, attempting to use pinch to zoom on a web site will cause Android to crash, as in the screen will go black, the G logo animation will appear, and I'll be sent back to the lock screen. It's not just the app that crashes. It doesn't seem to be a full reboot as that takes longer and starts with a different animation, but some part of Android is restarting.

It's consistent but not predictable. Pinch to zoom will work on one site fine and then crash on the same site later. It seems to be a resource issue as it's unlikely to happen on a fresh instance and it becomes more likely the longer you've been using Firefox.

This has been happening for several months, since at least July. It's happened both on my old Pixel 6 Pro and my new Pixel 9 Pro. It's happened on both Android 14 and 15.

I eventually found out I could go to Settings > About Firefox > Crashes and get some debugging info, but I don't know what to do with it. I currently have 15 crashes between now and Oct 16th which all say:

java.lang.RuntimeException: Adding window failed

Clicking Share to get more info on the latest one adds:

java.lang.RunetimeException: Adding window failed

at android.view.ViewRootImpl.setView(ViewRootImpl.java:1618)
at android.view.WindowManager.Global.addView(WindowManagerGlobal.java:442)
at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:158)
at android.app.Dialog.show(Dialog.java:352)
[...]

Caused by: android.os.DeadObjectException

at android.os.BinderProxy.transactNative(NativeMethod)
at android.os.BinderProxy.transact(BinderProxy.java:568)
at android.view.IWindowSession$Stub$Proxy.addToDisplayAsUser(IWindowSession.java:1305)
at android.view.ViewRootImpl.setView(ViewRootImpl.java:1596)
... 18 more

I don't know what to do with this info. Should I file a Bugzilla report with just this? The GUID associated with the most recent one is 7a5e5497-bb62-4e3c-94fc-5c63c51d0830. I can't look it up in crash-stats.mozilla.org. Or should I assume all crash reports are automatically received? I'd still like to be able to have a Bugzilla bug to watch for progress.

Hi! Every time I try to put through a credit card transaction on Firefox it gives me a "token invalid" or "invalid captcha" error message. The transactions work fine on other browsers. I have signed in to my Firefox with an account, also updated the browser. Still not working.

Any suggestions and explanations?

Thank you!

Hi, I have an issue and hopefully an easy challenge, but I need and would appreciate your kind help.

My Windows 10 PC with Firefox Desktop installed has all my bookmarks, passwords, add-ons, configuration entries, etc. I had the unfortunate situation where my PC hard drive boot-up is corrupted, so I am unable to boot into windows. I am though able to access all of the files intact, via a USB Hard Drive dock to read, save, and be able to transfer any files from that non-bootable hard drive to a new install.

I did a new windows install with a brand new hard drive along with Firefox, but I need your help to effectively get all of those files/entries from the old hard drive and my Firefox "profile" transferred into the new drive so I can resume like before, and further back up as necessary. I do understand that I should have logged into my Firefox account and backed it up so it would have been seamless, but I am sorry I didn't.

Can you please help me and advise?

Thank you so very much.!

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version.

However every time I open a new tab- it will always open the Desktop version.

So,please if someone could publish the correct version.

Settins not available after linking Google to Firefox. Upper right drop down does not list settings as "Help" searches recommend. Make this readily available at all times. This must be a google feature. It's annoying and arrogant. Another reason google is so appreciated, ha-ha?

Hello,

I have a huge problem with Shortcuts not syncing in the main page. I have my shortcuts organized and pinned how I like it but every single time I sync new machine or mobile, the shortcuts are not being synced and they are completely out of place and sometimes gone on my main machine. This cannot be like that and should be properly synced.

Best Dawid

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Every time I open Thunderbird, and every once in a while after I dismiss it, I get a popup window asking me to allow Thunderbird access to my Google Account. The account it is asking for does *not* have an associated Gmail.

For extra context: This email account used to be run though Google, but I switched providers since it was a custom email with a custom domain. The email also has an associated Google account for other services.

I have tried selecting both deny and allow on the pop-up window. Deny just closes the window, which reopens after some time. Accept causes my email to get a security alert that says Thunderbird now has access, but the window still appears again after some time. I am not sure of how long either of these options last before the window pops up again, and I'm not sure if there is a real difference in timing between the two.

I have also tried closing the window without selecting either option, with the same results.

I did delete and set up the account again once, to no difference. Also, I'm not seeing anything in the settings of the account that would suggest it belongs to Google, but I am also not the most savvy when it comes to these things.

Please help, this has been bugging me for months and I would really like to not have to keep dealing with it.

Hi all,

I have been having a recent issue with Thunderbird build 115.4.1 (64-bit). I've attached a picture. Every 24 hours or so I have to approve a security exception for my pop accounts. I have the make permanent check box checked but it keeps happening. This has been happening over the last 3-4 weeks. I am using Windows 11 (23H2). I've played with lots of different settings but nothing seems to fix the issue.

HELP