Tag is gone once I click other emails or any button

Hi. I have two accounts on Thunderbird (the latest version up to 2024/12/8). One is Outlook and the other is via IMAP. I find tag function works well in any email of the… (read more)

Hi.

I have two accounts on Thunderbird (the latest version up to 2024/12/8). One is Outlook and the other is via IMAP. I find tag function works well in any email of the Outlook account. But for my IMAP account, once I tag any email, it soon disappears after any further operation (e.g., clicking any button). What happened here? Is there any way to fix it?

Asked by mingjia.xie 2 days ago

Firefox deleted all profiles instead of just the one I asked

I opened firefox profile manager using 'firefox -p' and tried to delete one profile...firefox deleted all profiles except 'default' and 'default-release'...even with them… (read more)

I opened firefox profile manager using 'firefox -p' and tried to delete one profile...firefox deleted all profiles except 'default' and 'default-release'...even with them firefox renamed them with some number suffix and created new folders with the same name ('default' and 'default-release')...I have checked /home/ubuntu18/.mozilla/firefox folder...all profiles/folders gone...UPDATE: As I was typing this there was power loss, firefox deleted old 'default' and 'default-release' too...How to get all profiles back?

Asked by FFLinux 2 days ago

Last reply by FFLinux 2 days ago

Wikipedia search suggestions clicks

Hi. Recently when I use Wikipedia search box and click a search suggestion it just closes and I return to the current page. If instead of clicking a suggestion I finish e… (read more)

Hi. Recently when I use Wikipedia search box and click a search suggestion it just closes and I return to the current page. If instead of clicking a suggestion I finish entering the search phrase and hit enter the search works fine.

It's reproducible with many Wikipedia languages including English and in regular Firefox and in nightly and even in incognito and with all add-ons disabled. Chrome has no such issue.

For example go to https://en.m.wikipedia.org/wiki/Main_Page and click the magnifier icon at the top right, enter some word e.g. "Barn", wait for suggestions and click the first one.

Asked by basinilya 2 days ago

Multiple issues with iOS app all started a few months ago - can't sync or send tabs

iOS 15.8.3, FF Version 133.2. A couple of months ago I started having a bunch of issues with the iOS app simultaneously. First I couldn't get my tabs to sync. Then I si… (read more)

iOS 15.8.3, FF Version 133.2.

A couple of months ago I started having a bunch of issues with the iOS app simultaneously. First I couldn't get my tabs to sync. Then I signed out and had a hard time signing back in-- it just wouldn't work. Now I am signed in, but the app isn't working like it used to. I haven't been able to sync tabs since then now matter how many times I try. It still shows tabs for stuff I read months ago. I can't send tabs from desktop to my phone (but I can send from my phone to desktop with no issues). Finally, the tabs are all weird now-- they are huge (see pic).

I have tried uninstalling and reinstalling 20 or 30 times. I'm considering going back to Safari because the main reason I use Firefox is for phone/desktop connectivity and it just isn't working anymore. Any ideas?

Asked by B Porter 2 days ago

Firefox locks up

I cannot enter any text when I load firefox. The cursor just sits there blinking. Finally firefox unlocks and I can type. Like this questionaire I'm typing. I have been o… (read more)

I cannot enter any text when I load firefox. The cursor just sits there blinking. Finally firefox unlocks and I can type. Like this questionaire I'm typing. I have been on this page for almost ten minutes trying to fill out this form. Now I can type something. If I stop, Firefox may lock up again. What is happening?

Asked by charles.james1 2 days ago

Calendars Automatically Disabling

I have two CalDAV calendars on my Synology Drive. Whenever the Synology drive is doing other tasks and Thunderbird is symultaneously trying to update the calendars, the … (read more)

I have two CalDAV calendars on my Synology Drive. Whenever the Synology drive is doing other tasks and Thunderbird is symultaneously trying to update the calendars, the following will consistently occur:

1) A small error next to the calendar will appear stating the calendar is momentarily unavailable. 2) If the Synology continues to be busy, the calendar will automatically disable and a button will appear next to the calendar to enable it. All appointments and tasks are removed from the calendar and task windows/tabs.

If step 2 occurs, the calendar will not re-enable automatically. It will remain disabled until the user manually re-enables it. This risks tasks and appointments being missed.

I regard this as a bug. A serious one. Is there a solution that I have not yet found despite looking everywhere?

Asked by rhys.perrin 2 days ago

Firefox not always responsive to input on web page buttons

For the last few weeks (may a couple of months?), Firefox has not been responding to buttons on various web pages, e.g., buttons to submit forms or log in. I am using Win… (read more)

For the last few weeks (may a couple of months?), Firefox has not been responding to buttons on various web pages, e.g., buttons to submit forms or log in. I am using Windows 11 on a Surface Book 3. Everything is up to date.

Anyone else having this problem? Any advice?

Thanks, --elizabeth

Asked by baker_eliz 2 days ago

Firefox Browser Issue

'Linked In' technical support are telling me that I am unable to see certain pages on their system most likely because my Firefox Browser (which is fully up to date) is u… (read more)

'Linked In' technical support are telling me that I am unable to see certain pages on their system most likely because my Firefox Browser (which is fully up to date) is using DNS. They said to remove DNS. Is this wise advice and if so how do I do that and what difference will it make to my day to day use of firefox?

Asked by reg45 1 week ago

Last reply by reg45 3 days ago

missing info in header - sent emails getting blocked

Hi, I've recently switched hosting providers (to Hostinger) and also started using Thunderbird (as it offered a better way to transfer emails across from previous provid… (read more)

Hi,

I've recently switched hosting providers (to Hostinger) and also started using Thunderbird (as it offered a better way to transfer emails across from previous provided and have them in same email client).

Since doing that, my sent emails are continually getting blocked (marked as spam) and I have to contact Hostinger support to "unblock" my account. They've done some investigation and suggested that it is something to do with the email Header (they actually said a "missing header"). I've compared what is generated in the header when using the Hostinger webmail vs Thunderbird for Android, and one obvious difference is that there is no X-Sender in the Thunderbird for Android header (it also not present when using Desktop client)

Could this be the cause of the issue? I can't locate where I can ensure X-Sender is included in the Header. Is there anything else I can check?

Thanks

Asked by cnbowles 3 days ago

Firefox Screenshots on Mac no longer upload to Sugarsync

Firefox has an excellent built-in screenshot feature that allows users to take full page screenshots of web pages. I am a Mac user. I use Sugarsync cloud service to keep … (read more)

Firefox has an excellent built-in screenshot feature that allows users to take full page screenshots of web pages. I am a Mac user. I use Sugarsync cloud service to keep my Mac Studio desktop (OS 12.6.3 Monterey) and Macbook Air (OS 13.3 Ventura) laptop in sync. I am running Firefox 133.0.

I have noticed that Firefox .png screenshots have not been uploading properly to Sugarsync for the last 6 months or so. In Finder a green tick appears which indicates that a file has been properly uploaded to SugarSync but when I go to the Sugarsync app I can see the following error message for such files "Waiting on upload from Mac Studio". This means that screenshots I take on my desktop do not go across to my laptop and vice versa.

I spoke to the very helpful tech support (Luis M, senior tech support) at Sugarsync today and he and his colleague were able to figure out that the problem has to do with the attributes of the saved .png files.

I will outline the issue in detail:

On a Mac you can examine the attributes of a file by doing the following: - right click on the folder in which your file is located and click "new terminal at folder". This opens a new terminal window - type the following: xattr -l and then drag and drop the file name from finder next to the "xattr -l" and then insert a space, a dot and a forward slash and press enter, i.e. myusername@NameOfMyComputer Foldername % xattr -l full path and file name ./

For example if I take a screenshot of the following URL: https://www.mlb.com/ and I save the screenshot in a folder I have named "Firefox Screenshots" it saves as as "Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball" on my computer. I can examine it's attributes in terminal using the steps outlined above:

myusername@NameOfMyComputer Firefox Screenshots % xattr -l /Users/myusername/Firefox\ Screenshots/Screenshot\ 2024-12-07\ at\ 14-46-28\ The\ New\ York\ Times\ -\ Breaking\ News\ US\ News\ World\ News\ and\ Videos.png ./

When I click enter it generates a massive amount of information that looks like this: /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-46-28 The New York Times - Breaking News US News World News and Videos.png: com.apple.metadata:kMDItemWhereFroms: bplist00?_ /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-46-28 The New York Times - Breaking News US News World News and Videos.png: com.apple.quarantine: 0081;6753c517;Firefox;0F67116D-C970-45CB-A578-65EAFC93F6DD myusername@NameOfMyComputer Firefox Screenshots % xattr -l /Users/myusername/Firefox\ Screenshots/Screenshot\ 2024-12-07\ at\ 14-48-02\ MLB.com\ The\ Official\ Site\ of\ Major\ League\ Baseball.png ./ /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball.png: com.apple.metadata:kMDItemWhereFroms: bplist00?_Q?^data:image/png;base64,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 etc etc etc

The total output is over 19 million characters long due to the long alphabet soup that is generated. And this why Sugarsync is unable to properly upload the file.

You can retrospectively fix folders that contain .png files that will not properly upload to Sugarsync by right clicking on a folder, selecting "new terminal at folder" and typing the following: xattr -d -r com.apple.metadata:kMDItemWhereFroms ./

This fixes the attributes and the .png screenshots files immediately start to upload to Sugarsync. When you examine the attributes of the file again it shows the following:

/Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball.png: com.apple.quarantine: 0081;6753c575;Firefox;D5072DFA-9EE8-4EF1-9658-86263462F1CD.

Could the Firefox developers please look at this issue and liaise with Sugarsync?

Many thanks in advance.

Asked by Rohan 3 days ago

Last reply by Rohan 3 days ago

Search is broken. Is there another version of TB I can try?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (read more)

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Asked by mozilla516 3 months ago

Last reply by mozilla516 3 days ago

Firefox sync unable to sign in

I have set up a new Windows 11 PC (brand new installation). I installed Firefox and tried to sync, because I want to copy settings, history etc. from my Windows 10 PC. H… (read more)

I have set up a new Windows 11 PC (brand new installation). I installed Firefox and tried to sync, because I want to copy settings, history etc. from my Windows 10 PC.

However, it fails. I enter my password, then it asks me to enter a code sent to my email. I enter that code, and it says "Bad request" and "Something went wrong. Please close this tab and try again."

It's not the most helpful error message. All I can do is retry, but after 20+ attempts, I think there is something wrong with the 2FA.

I'm able to successfully log in to https://accounts.firefox.com/ on the browser without any issue. That uses a 2FA code from the authenticator app on my phone.

Any ideas? Is there a better way of copying my browser to the new computer? I was thinking of just copying the Firefox profile folder, but I don't want to end up with it duplicated since my Windows 10 PC is still active.

Asked by Rob 3 days ago