Strange message

Firefox displays a box with the message: "This profile was last used with a newer version of this application. Please create a new profile." How to solve?

Asked by fabricioamaralx 2 days ago

Sending email does not work with Office365 SMTP

During November my Thunderbird client 128.5.1esr (and the previous release too) stop sending email with my employer Office365 account. I can download email (IMAP) but not… (read more)

During November my Thunderbird client 128.5.1esr (and the previous release too) stop sending email with my employer Office365 account. I can download email (IMAP) but not send email. I get the following window after a few seconds (see screenshot below):

          Login to account "Microsoft 365" failed
          Login to server smtp.office365.com with username XXXXX failed.
          [ Enter New Password ]               [ Cancel ]. [ Retry ]

The password is correct but if I try to Enter a New Password, nothing happens. Retry displays the same window again. I see that many people had this problem in the past and I have tried all possible solutions to no avail (configuration is correct, deleting and creating the account again, etc.).

Asked by rbaeza 2 days ago

Receiving 2 new error messages

I have been using Thunderbird for over ten years and today is the first time I have ever received error messages, no less two back to back that are preventing me from dow… (read more)

I have been using Thunderbird for over ten years and today is the first time I have ever received error messages, no less two back to back that are preventing me from downloading new messages. I know that I have sufficient disk space and don't know how to correct the rest of the errors in the 2 attached images of the error mesages.

Any help will be appreciated. Thank you.

Please email me at seamus12@comcast.net

Asked by Arnie Schultz 3 days ago

beta 134.0b2 - sluggish imap responses

As indicated, when checking messages, indicator shows that imap is being queried but it takes forever to load the messages. This may have been happening in beta 133.xx t… (read more)

As indicated, when checking messages, indicator shows that imap is being queried but it takes forever to load the messages. This may have been happening in beta 133.xx too.

Asked by nosake1 3 days ago

Last reply by nosake1 3 days ago

Firefox needs to stop with this update notification prompt that is every few hours, cant seem to deactivate this

Hi, using Mac OS. Have tried the about:config set the auto update configs to false, still it keeps prompting every day or a few hours . There is also a timer setting. T… (read more)

Hi, using Mac OS. Have tried the about:config set the auto update configs to false, still it keeps prompting every day or a few hours . There is also a timer setting. They dont seem to work, and these update notifications are very irritating, keep popping up every 8 hours or so.

Not sure the necessity for these incessive updates every day or hours, it uses a lot of system resources and hdd space, can Firefox put back the option when we can just tick 'update only when we want them' , in these, no background timer required they use system resources and there are many of us do not want them.

Asked by kawadoc25211 3 days ago

Last reply by kawadoc25211 3 days ago

Emails in Inbox prior to Nov 9th not able to be read.

Two computers, Thunderbird 115 and 133 on Kubuntu Linux 22.04 and 24.04 accessing the same mail folder on NAS. I have had considerable trouble with Thunderbird snap and… (read more)

Two computers, Thunderbird 115 and 133 on Kubuntu Linux 22.04 and 24.04 accessing the same mail folder on NAS.

I have had considerable trouble with Thunderbird snap and networking. I have now de-snapped and installed the binary.

Some mails in my Inbox appear to be there but are unable to be read. This is all emails prior to 9th November 2024. All other emails are accessible, in Archives and Sent folders, including those prior to that date - it is only the Inbox emails. The data appears to be there - the Size column shows the size correctly - and Status is displayed. When I open an email I get a completely blank Tab and yet all the info is shown in Table view - Subject, From and Date for each email is displayed correctly. They also show blank in the viewing pane.

Emails after 8th November are all displayed correctly. These emails go back many years and are important to me

Any help appreciated.

Asked by r.i.p1987 3 days ago

Laisser les messages sur le serveur

Bonjour, je ne retrouve pas dans la version 128.5.1 de Thunderbird l'endroit ou indiquer de laisser les messages sur le serveur. pouvez-vous m'aider la dessus ? Merc… (read more)

Bonjour, je ne retrouve pas dans la version 128.5.1 de Thunderbird l'endroit ou indiquer de laisser les messages sur le serveur. pouvez-vous m'aider la dessus ? Merci Cordialement Francis Malexieux

Asked by Francis Malexieux 3 days ago

minimum zoom too big

Hi. Websites suddenly are too zoomed in and I didn't change anything - not intentionally. The zoom function works but fully zoomed out is too big. This is only in Firefox… (read more)

Hi. Websites suddenly are too zoomed in and I didn't change anything - not intentionally. The zoom function works but fully zoomed out is too big. This is only in Firefox and not the other browsers.

Asked by Brad Jones 3 days ago

Locked out of google/Gmail accounts

Hi, I don't know if I'm in the right place. I can't login to two Google accounts and 3 emails. My ex hacked my accounts, changed passwords and has her phone number as the… (read more)

Hi, I don't know if I'm in the right place. I can't login to two Google accounts and 3 emails. My ex hacked my accounts, changed passwords and has her phone number as the backup. I can't talk to her to get the codes. I no longer have my phone that I used to set these up. These are so important, not because of actual emails, but for all the pictures and other personal things in those accounts. This is a nightmare. It took 10 days forme to get into FB and Messenger. The number ending in 69 is hers and 23 is no longer active. Thank you

Asked by Bri 3 days ago

you deleted my email accounts and I cannot recover (win10)

you meesed up all my accouts i donated still cannot recover all acconts even with gmail please restor all my account or refund my donatiatin its too mucdh for me i have… (read more)

you meesed up all my accouts i donated still cannot recover all acconts even with gmail please restor all my account or refund my donatiatin its too mucdh for me i have <redacted>@ gmail and <redacted> but not others

Asked by d a 3 days ago

PayPal

Hello Recently I’ve been unable to use PayPal links when attempting to check out from any retail website while using FireFox for iOS. When I click the “PayPal” option in… (read more)

Hello Recently I’ve been unable to use PayPal links when attempting to check out from any retail website while using FireFox for iOS. When I click the “PayPal” option in the cart it opens a new tab but nothing happens and the tab and browser bar in the new tab reads “about:blank” This did not used to be a problem. This problem has occurred with any retail site I’ve attempted to check out of recently. My browser is up to date and I’ve already tried clearing my entire browsing history as well as uninstalling and reinstalling FireFox. I’ve reviewed every setting I can find and the other (older) articles I’ve found about this issue reference the desktop version and selecting options such as “Advanced” which aren’t present in the iOS version. Hopefully you can provide some ideas. Thanks!

Asked by han36 3 days ago

Sending Verizon.net e-mail

Thunderbird is our e-mail client. We have a number of e-mail addresses. On one of our computers we can receive but not send on one of our verizon.net e-mail accounts. All… (read more)

Thunderbird is our e-mail client. We have a number of e-mail addresses. On one of our computers we can receive but not send on one of our verizon.net e-mail accounts. All of the outgoing server information (except the username is the same for both accounts. When we try to send e-mail from the one account it just hangs and never sends (I eventually cancel sending). We are running Windows 11 Professional on the affected machine. Thunderbird is successfully managing e-mail from multiple e-mail providers. When I had time I looked on-line for solutions, nothing I found worked. Any assistance will be greatly appreciated.

Asked by gdhhunt 4 days ago

Last reply by gdhhunt 3 days ago

Not Receiving or Sending Emails

I had to uninstall and reinstall Thunderbird Mail due to unresolved problems; however, now it never accesses the "Sent Folder". Then it tells me the email has been sent, … (read more)

I had to uninstall and reinstall Thunderbird Mail due to unresolved problems; however, now it never accesses the "Sent Folder". Then it tells me the email has been sent, but it never appears in my inbox.

I hope you can help me because I don't want to lose using Thunderbird Mail. Thank you!

Asked by ileblanc8 3 days ago

Most bookmarks missing favicons

"You will have to visit each link (i.e. click the bookmark) to make Firefox retrieve the favicon" That the common advice. Never works for me. If it was actually going … (read more)

"You will have to visit each link (i.e. click the bookmark) to make Firefox retrieve the favicon"

That the common advice. Never works for me. If it was actually going to work, wouldn't it be when you originally create the bookmark?.

Having these favicons saves time, makes you workflow easier. Am I correct that the problem is with the given website making it available?

Asked by noel_envode 3 days ago

Last reply by noel_envode 3 days ago

Old mac firefox failure

Over the last month or so Firefox has been failing on my old mac OS10.15.7. I go to my mac in the morning and firefox just won't start. I try to rebuild but holding down … (read more)

Over the last month or so Firefox has been failing on my old mac OS10.15.7. I go to my mac in the morning and firefox just won't start. I try to rebuild but holding down the option key when starting the app does nothing. I restart, sometimes resetting PR. That has helped in the past but doesn't now. I have re-downloaded and re-installed. I have deleted the firefox folder in library App support. As soon as one thing works it happens again after a day. I don't know what the hell is going on but I don't like it. I have run anti-virus software and malwarebytes. They are not picking anything up.

I have another mac which uses up to date OS and that works fine.

Is it a case of using a specific older version of firefox? I have tried an older version from another boot drive (startup disk) using OS10.13 once and it also only worked for a day or so.

Asked by richman2 3 days ago

iOS viewing cookie value

Is it possible with the iOS app (128.3) to view values of cookies stored for a website? It doesn’t appear as though that is data that can be synced to desktop, either. (W… (read more)

Is it possible with the iOS app (128.3) to view values of cookies stored for a website? It doesn’t appear as though that is data that can be synced to desktop, either. (Would make sense for some browser-specific key:value) If it helps, I know the name of the cookie I’m specifically looking for.

Asked by C. Aleph 3 days ago