Firefox sync unable to sign in

I have set up a new Windows 11 PC (brand new installation). I installed Firefox and tried to sync, because I want to copy settings, history etc. from my Windows 10 PC. H… (read more)

I have set up a new Windows 11 PC (brand new installation). I installed Firefox and tried to sync, because I want to copy settings, history etc. from my Windows 10 PC.

However, it fails. I enter my password, then it asks me to enter a code sent to my email. I enter that code, and it says "Bad request" and "Something went wrong. Please close this tab and try again."

It's not the most helpful error message. All I can do is retry, but after 20+ attempts, I think there is something wrong with the 2FA.

I'm able to successfully log in to https://accounts.firefox.com/ on the browser without any issue. That uses a 2FA code from the authenticator app on my phone.

Any ideas? Is there a better way of copying my browser to the new computer? I was thinking of just copying the Firefox profile folder, but I don't want to end up with it duplicated since my Windows 10 PC is still active.

Asked by Rob 2 days ago

Can't turn off caret, f7 does nothing, please help

logged into mozilla and it ended up in a loop where it kept asking me to turn on caret browsing. every time I hit no it popped right back up immediately. I hit to stop sh… (read more)

logged into mozilla and it ended up in a loop where it kept asking me to turn on caret browsing. every time I hit no it popped right back up immediately. I hit to stop showing the box and clicked no, but now every time I hit the shift key it opens some developer tool box in the bottom of the screen. hitting f7 again does nothing. i can't get the box to come back. i can't make it stop. everything I am seeing online is not helping or references tools or options that i can't locate in firefox. please help.

Asked by Jennifer Fox 2 days ago

Cannot un-ignore a sub-thread

As discussed previously on now-archived page https://support.mozilla.org/en-US/questions/1421215, there seems to be no way to un-ignore a sub-thread that has been ignored… (read more)

As discussed previously on now-archived page https://support.mozilla.org/en-US/questions/1421215, there seems to be no way to un-ignore a sub-thread that has been ignored. I've gone to the parent thread and un-checked the "Ignore Subthread" option (and cycled this several times) and no matter what I do, the sub-thread remains invisible. When I view the entire conversation using "Open Message In Conversation" from the parent email, I see the sub-thread, and it has the red "ignored" marker. When I hover over the marker, I get the message "This Subthread is ignored". Left-clicking the marker does nothing. Right-clicking it produces the same dialog box that I get by right-clicking anywhere on the ignored thread, offering no option to un-ignore the thread. I tried copying the ignored thread to my inbox, and this produced a copy of the ignored thread that is also ignored and cannot be un-ignored.

I am guessing that the problem has to do with the fact that THE IGNORED THREAD IS NOT A DIRECT CHILD OF THE PARENT. Please see the attached images.

SO THIS IS A BUG. It is not reasonable that the child thread remains ignored when I un-check the "Ignore Subthread" option on the parent email. It is also not reasonable that the "Conversation" view that actually displays the ignored thread and tells you that it is ignored offers no way to un-ignore the thread.

I am running Thunderbird version 128.5.1esr (32-bit) on Windows 10, and Thunderbird says that it is up to date.

Asked by daveziffer 2 days ago

Thundirbird error messages

After installing the latest Thunderbird (128.4.3esr (64-bit) I get the following errors (found via in How do these get fixed? I also get problems when i try to sav… (read more)

After installing the latest Thunderbird (128.4.3esr (64-bit)

 I get the following errors (found via in 

How do these get fixed?

I also get problems when i try to save files using IMAP aftr send, they opften land up failing and only save to Local Root after save button pressed after failure

information attached 1) Browser Consol Mode 2) Troubleshooting Information

From Browser Console Mode Parent process only(Fast) Multiprocess(Slower) 17:11:09.142 1733591469142 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons 17:11:12.305 readUpdateConfig: Unable to read app update configuration file. Exception: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]

   getConfigFilePath resource://gre/modules/UpdateUtils.sys.mjs:154
   readUpdateConfig resource://gre/modules/UpdateUtils.sys.mjs:839
   _beforeUIStartup resource:///modules/MailGlue.sys.mjs:551
   observe resource:///modules/MailGlue.sys.mjs:414

UpdateUtils.sys.mjs:865:15 17:11:12.323 readUpdateConfig: Unable to read app update configuration file. Exception: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]

   getConfigFilePath resource://gre/modules/UpdateUtils.sys.mjs:154
   readUpdateConfig resource://gre/modules/UpdateUtils.sys.mjs:839
   _beforeUIStartup resource:///modules/MailGlue.sys.mjs:551
   observe resource:///modules/MailGlue.sys.mjs:414

UpdateUtils.sys.mjs:865:15 17:11:17.093 1733591477093 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 17:11:17.093 1733591477093 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled 17:11:17.946 NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] FileUtils.sys.mjs:28 17:11:17.946 Uncaught NS_ERROR_XPC_GS_RETURNED_FAILURE: ServiceManager::GetService returned failure code:

   showWhatsNewPage chrome://messenger/content/specialTabs.js:1034
   openSpecialTabsOnStartup chrome://messenger/content/specialTabs.js:740
   onLoad chrome://messenger/content/messenger.js:174

specialTabs.js:1034

   showWhatsNewPage chrome://messenger/content/specialTabs.js:1034
   openSpecialTabsOnStartup chrome://messenger/content/specialTabs.js:740
   onLoad chrome://messenger/content/messenger.js:174

17:11:36.077 Uncaught : Component returned failure code: 0x8055001e [nsIMsgDBView.open]

   _createView resource:///modules/DBViewWrapper.sys.mjs:1214
   _applyViewChanges resource:///modules/DBViewWrapper.sys.mjs:1524
   _enterFolder resource:///modules/DBViewWrapper.sys.mjs:1282
   open resource:///modules/DBViewWrapper.sys.mjs:897
   _onSelect chrome://messenger/content/about3Pane.js:2756
   handleEvent chrome://messenger/content/about3Pane.js:1725
   updateRowClasses chrome://messenger/content/tree-listbox-mixin.mjs:717
   updateSelection chrome://messenger/content/tree-listbox-mixin.mjs:599
   _onClick chrome://messenger/content/tree-listbox-mixin.mjs:189
   handleEvent chrome://messenger/content/tree-listbox-mixin.mjs:156

DBViewWrapper.sys.mjs:1214 17:12:11.849 1733591531849 Toolkit.Telemetry WARN TelemetryController::_delayedInitTask - saveUninstallPing failed: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/TelemetryStorage.sys.mjs :: getUninstallPingPath :: line 112" data: no] Stack trace: getUninstallPingPath()@resource://gre/modules/TelemetryStorage.sys.mjs:112 removeUninstallPings()@resource://gre/modules/TelemetryStorage.sys.mjs:2035 saveUninstallPing()@resource://gre/modules/TelemetryStorage.sys.mjs:2022 saveUninstallPing()@resource://gre/modules/TelemetryStorage.sys.mjs:368 saveUninstallPing()@resource://gre/modules/TelemetryControllerParent.sys.mjs:738 setupTelemetry/this._delayedInitTask<()@resource://gre/modules/TelemetryControllerParent.sys.mjs:887 17:13:36.200 Use of nsIFile in content process is deprecated. NetUtil.sys.mjs:249:50 17:13:36.249 Unknown descriptor 'font-named-instance' in @font-face rule. Skipped to next declaration. start-style.css:260:23 17:13:36.249 Unknown descriptor 'font-named-instance' in @font-face rule. Skipped to next declaration. start-style.css:268:23 17:13:45.735 Unknown property '-moz-border-radius'. Declaration dropped. codemirror.css:244:22


2) Troubleshooting Information


 Application Basics
   Name: Thunderbird
   Version: 128.4.3esr
   Build ID: 20241108210256
   Distribution ID:
   Update Channel: esr
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.4.3
   OS: Windows_NT 10.0 19045
   OS Theme:
   Launcher Process:
   Multiprocess Windows:
   Fission Windows:
   Remote Processes: 2
   Enterprise Policies:
   Google Location Service Key:
   Google Safebrowsing Key:
   Mozilla Location Service Key:
   Safe Mode:
   Memory Size (RAM):
   Disk Space Available:
 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, 0, 3
   account17:
     INCOMING: account17, , (imap) miltonkeynes.theukhost.net:993, 3, 3
     OUTGOING: , miltonkeynes.theukhost.net:465, 3, 3, true
   account19:
     INCOMING: account19, , (imap) miltonkeynes.theukhost.net:993, 3, 3
     OUTGOING: , miltonkeynes.theukhost.net:465, 3, 3, true
   account28:
     INCOMING: account28, , (imap) euk28.eukhosting.net:993, 3, 3
     OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
   account29:
     INCOMING: account29, , (imap) euk28.eukhosting.net:993, 3, 3
     OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
   account30:
     INCOMING: account30, , (imap) euk28.eukhosting.net:993, 3, 3
     OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
   account31:
     INCOMING: account31, , (imap) euk28.eukhosting.net:993, 3, 3
     OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
   account32:
     INCOMING: account32, , (imap) euk28.eukhosting.net:993, 3, 3
     OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
 Libraries
     Library
     Status
     Expected minimum version
     Version in use
     Path
       RNP (OpenPGP)
       OTR
       -
       -
 Calendar Settings
   mark
     Name
     Value
     Name:
     Type: storage
     Disabled:
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organiser Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
     Isolated Web Content: 1
     GPU: 1
 Add-ons
     Name
     Type
     Version
     Enabled
     ID
       Amazon.co.uk
       extension
       1.1
       true
       amazon@search.mozilla.org
       Bing
       extension
       1.0
       true
       bing@search.mozilla.org
       Chambers (UK)
       extension
       1.0
       true
       chambers-en-GB@search.mozilla.org
       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org
       Google
       extension
       1.0
       true
       google@search.mozilla.org
       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org
       System theme — auto
       theme
       1.3
       true
       default-theme@mozilla.org
       British English Dictionary (Darmeth)
       dictionary
       4.8
       false
       {d187b435-812e-4813-a93e-edccc4118f9d}
       British English Dictionary (Marco Pinto)
       dictionary
       3.3.6
       false
       marcoagpinto@mail.telepac.pt
       Archive old messages
       extension
       0.1.4
       false
       archive-old-messagesr@adamreichold.de
       duplicateContactsManager
       extension
       2.1.1
       false
       duplicateContactsManager@ddvo.net
       gContactSync
       extension
       3.1.7
       false
       gContactSync@pirules.net
       Manually sort folders
       extension
       2.3.0
       false
       tbsortfolders@xulforum.org
       Language: English (GB)
       locale
       128.5.20241202.160748
       false
       langpack-en-GB@thunderbird.mozilla.org
       Dark
       theme
       1.3
       false
       thunderbird-compact-dark@mozilla.org
       Light
       theme
       1.3
       false
       thunderbird-compact-light@mozilla.org
 Security Software
   Type: Name
     Antivirus: ZoneAlarm NextGen
     Antispyware:
     Firewall: ZoneAlarm NextGen Firewall
 Legacy User Stylesheets
   Active: false
   Stylesheets: No stylesheets found
 Graphics
     Features
     Compositing: WebRender (Software)
     Font Visibility Debug Info: Windows Platform
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: -
     WebGL 1 Driver Renderer: WebGL is currently disabled.
     WebGL 1 Driver Version: -
     WebGL 1 Driver Extensions: -
     WebGL 1 Extensions: -
     WebGL 2 Driver WSI Info: -
     WebGL 2 Driver Renderer: WebGL is currently disabled.
     WebGL 2 Driver Version: -
     WebGL 2 Driver Extensions: -
     WebGL 2 Extensions: -
     Target Frame Rate: 60
     DirectWrite: true (10.0.19041.4355)
     GPU #1
     Active: Yes
     Description: NVIDIA NVS 300
     Vendor ID: 0x10de
     Device ID: 0x10d8
     Driver Version: 21.21.13.4201
     Driver Date: 11-14-2016
     Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
     Subsys ID: 0862103c
     RAM: 512
     GPU #2
     Active: No
     RAM: 0
     Diagnostics
     AzureCanvasBackend: skia
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: AAAMSExpbm8CEAAAbW50clJHQiBYWVogB84AAgAJAAYAMQAAYWNzcE1TRlQAAAAASUVDIHNSR0IAAAAAAAAAAAAAAAAAAPbWAAEAAAAA0y1IUCAgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAARY3BydAAAAVAAAAAzZGVzYwAAAYQAAABsd3RwdAAAAfAAAAAUYmtwdAAAAgQAAAAUclhZWgAAAhgAAAAUZ1hZWgAAAiwAAAAUYlhZWgAAAkAAAAAUZG1uZAAAAlQAAABwZG1kZAAAAsQAAACIdnVlZAAAA0wAAACGdmlldwAAA9QAAAAkbHVtaQAAA/gAAAAUbWVhcwAABAwAAAAkdGVjaAAABDAAAAAMclRSQwAABDwAAAgMZ1RSQwAABDwAAAgMYlRSQwAABDwAAAgMdGV4dAAAAABDb3B5cmlnaHQgKGMpIDE5OTggSGV3bGV0dC1QYWNrYXJkIENvbXBhbnkAAGRlc2MAAAAAAAAAEnNSR0IgSUVDNjE5NjYtMi4xAAAAAAAAAAAAAAASc1JHQiBJRUM2MTk2Ni0yLjEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAFhZWiAAAAAAAADzUQABAAAAARbMWFlaIAAAAAAAAAAAAAAAAAAAAABYWVogAAAAAAAAb6IAADj1AAADkFhZWiAAAAAAAABimQAAt4UAABjaWFlaIAAAAAAAACSgAAAPhAAAts9kZXNjAAAAAAAAABZJRUMgaHR0cDovL3d3dy5pZWMuY2gAAAAAAAAAAAAAABZJRUMgaHR0cDovL3d3dy5pZWMuY2gAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAZGVzYwAAAAAAAAAuSUVDIDYxOTY2LTIuMSBEZWZhdWx0IFJHQiBjb2xvdXIgc3BhY2UgLSBzUkdCAAAAAAAAAAAAAAAuSUVDIDYxOTY2LTIuMSBEZWZhdWx0IFJHQiBjb2xvdXIgc3BhY2UgLSBzUkdCAAAAAAAAAAAAAAAAAAAAAAAAAAAAAGRlc2MAAAAAAAAALFJlZmVyZW5jZSBWaWV3aW5nIENvbmRpdGlvbiBpbiBJRUM2MTk2Ni0yLjEAAAAAAAAAAAAAACxSZWZlcmVuY2UgVmlld2luZyBDb25kaXRpb24gaW4gSUVDNjE5NjYtMi4xAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAB2aWV3AAAAAAATpP4AFF8uABDPFAAD7cwABBMLAANcngAAAAFYWVogAAAAAABMCVYAUAAAAFcf521lYXMAAAAAAAAAAQAAAAAAAAAAAAAAAAAAAAAAAAKPAAAAAnNpZyAAAAAAQ1JUIGN1cnYAAAAAAAAEAAAAAAUACgAPABQAGQAeACMAKAAtADIANwA7AEAARQBKAE8AVABZAF4AYwBoAG0AcgB3AHwAgQCGAIsAkACVAJoAnwCkAKkArgCyALcAvADBAMYAywDQANUA2wDgAOUA6wDwAPYA+wEBAQcBDQETARkBHwElASsBMgE4AT4BRQFMAVIBWQFgAWcBbgF1AXwBgwGLAZIBmgGhAakBsQG5AcEByQHRAdkB4QHpAfIB+gIDAgwCFAIdAiYCLwI4AkECSwJUAl0CZwJxAnoChAKOApgCogKsArYCwQLLAtUC4ALrAvUDAAMLAxYDIQMtAzgDQwNPA1oDZgNyA34DigOWA6IDrgO6A8cD0wPgA+wD+QQGBBMEIAQtBDsESARVBGMEcQR+BIwEmgSoBLYExATTBOEE8AT+BQ0FHAUrBToFSQVYBWcFdwWGBZYFpgW1BcUF1QXlBfYGBgYWBicGNwZIBlkGagZ7BowGnQavBsAG0QbjBvUHBwcZBysHPQdPB2EHdAeGB5kHrAe/B9IH5Qf4CAsIHwgyCEYIWghuCIIIlgiqCL4I0gjnCPsJEAklCToJTwlkCXkJjwmkCboJzwnlCfsKEQonCj0KVApqCoEKmAquCsUK3ArzCwsLIgs5C1ELaQuAC5gLsAvIC+EL+QwSDCoMQwxcDHUMjgynDMAM2QzzDQ0NJg1ADVoNdA2ODakNww3eDfgOEw4uDkkOZA5/DpsOtg7SDu4PCQ8lD0EPXg96D5YPsw/PD+wQCRAmEEMQYRB+EJsQuRDXEPURExExEU8RbRGMEaoRyRHoEgcSJhJFEmQShBKjEsMS4xMDEyMTQxNjE4MTpBPFE+UUBhQnFEkUahSLFK0UzhTwFRIVNBVWFXgVmxW9FeAWAxYmFkkWbBaPFrIW1hb6Fx0XQRdlF4kXrhfSF/cYGxhAGGUYihivGNUY+hkgGUUZaxmRGbcZ3RoEGioaURp3Gp4axRrsGxQbOxtjG4obshvaHAIcKhxSHHscoxzMHPUdHh1HHXAdmR3DHeweFh5AHmoelB6+HukfEx8+H2kflB+/H+ogFSBBIGwgmCDEIPAhHCFIIXUhoSHOIfsiJyJVIoIiryLdIwojOCNmI5QjwiPwJB8kTSR8JKsk2iUJJTglaCWXJccl9yYnJlcmhya3JugnGCdJJ3onqyfcKA0oPyhxKKIo1CkGKTgpaymdKdAqAio1KmgqmyrPKwIrNitpK50r0SwFLDksbiyiLNctDC1BLXYtqy3hLhYuTC6CLrcu7i8kL1ovkS/HL/4wNTBsMKQw2zESMUoxgjG6MfIyKjJjMpsy1DMNM0YzfzO4M/E0KzRlNJ402DUTNU01hzXCNf02NzZyNq426TckN2A3nDfXOBQ4UDiMOMg5BTlCOX85vDn5OjY6dDqyOu87LTtrO6o76DwnPGU8pDzjPSI9YT2hPeA+ID5gPqA+4D8hP2E/oj/iQCNAZECmQOdBKUFqQaxB7kIwQnJCtUL3QzpDfUPARANER0SKRM5FEkVVRZpF3kYiRmdGq0bwRzVHe0fASAVIS0iRSNdJHUljSalJ8Eo3Sn1KxEsMS1NLmkviTCpMcky6TQJNSk2TTdxOJU5uTrdPAE9JT5NP3VAnUHFQu1EGUVBRm1HmUjFSfFLHUxNTX1OqU/ZUQlSPVNtVKFV1VcJWD1ZcVqlW91dEV5JX4FgvWH1Yy1kaWWlZuFoHWlZaplr1W0VblVvlXDVchlzWXSddeF3JXhpebF69Xw9fYV+zYAVgV2CqYPxhT2GiYfViSWKcYvBjQ2OXY+tkQGSUZOllPWWSZedmPWaSZuhnPWeTZ+loP2iWaOxpQ2maafFqSGqfavdrT2una/9sV2yvbQhtYG25bhJua27Ebx5veG/RcCtwhnDgcTpxlXHwcktypnMBc11zuHQUdHB0zHUodYV14XY+dpt2+HdWd7N4EXhueMx5KnmJeed6RnqlewR7Y3vCfCF8gXzhfUF9oX4BfmJ+wn8jf4R/5YBHgKiBCoFrgc2CMIKSgvSDV4O6hB2EgITjhUeFq4YOhnKG14c7h5+IBIhpiM6JM4mZif6KZIrKizCLlov8jGOMyo0xjZiN/45mjs6PNo+ekAaQbpDWkT+RqJIRknqS45NNk7aUIJSKlPSVX5XJljSWn5cKl3WX4JhMmLiZJJmQmfyaaJrVm0Kbr5wcnImc951kndKeQJ6unx2fi5/6oGmg2KFHobaiJqKWowajdqPmpFakx6U4pammGqaLpv2nbqfgqFKoxKk3qamqHKqPqwKrdavprFys0K1ErbiuLa6hrxavi7AAsHWw6rFgsdayS7LCszizrrQltJy1E7WKtgG2ebbwt2i34LhZuNG5SrnCuju6tbsuu6e8IbybvRW9j74KvoS+/796v/XAcMDswWfB48JfwtvDWMPUxFHEzsVLxcjGRsbDx0HHv8g9yLzJOsm5yjjKt8s2y7bMNcy1zTXNtc42zrbPN8+40DnQutE80b7SP9LB00TTxtRJ1MvVTtXR1lXW2Ndc1+DYZNjo2WzZ8dp22vvbgNwF3IrdEN2W3hzeot8p36/gNuC94UThzOJT4tvjY+Pr5HPk/OWE5g3mlucf56noMui86Ubp0Opb6uXrcOv77IbtEe2c7ijutO9A78zwWPDl8XLx//KM8xnzp/Q09ML1UPXe9m32+/eK+Bn4qPk4+cf6V/rn+3f8B/yY/Sn9uv5L/tz/bf//
     Display0: 1280x1024@60Hz scales:1.000000|1.000000
     Display1: 1280x1024@60Hz scales:1.000000|1.000000
     DisplayCount: 2
     HardwareStretching: both=0 window-only=0 full-screen-only=0 none=2 error=0
     GPUProcessPid: 9576
     Window Device Pixel Ratios: 1,1
     ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ]
     Font Visibility Debug Info: Windows Platform
     WebGPU Default Adapter: [object Object]
     WebGPU Fallback Adapter: [object Object]
     Decision Log
     HW_COMPOSITING: available by defaultblocked by runtime: Acceleration blocked by safe-mode
     D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled
     DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing
     D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled
     GPU_PROCESS: available by default
     WEBRENDER: available by defaultunavailable-in-safe-mode by runtime: Safe-mode is enabled
     WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by defaultunavailable by runtime: WebRender disabled
     WEBRENDER_OPTIMIZED_SHADERS: available by defaultunavailable by runtime: WebRender disabled
     WEBRENDER_ANGLE: available by defaultunavailable-no-angle by runtime: ANGLE is disabled
     WEBRENDER_DCOMP_PRESENT: available by defaultunavailable by runtime: Requires ANGLE
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by default
     WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
     WINDOW_OCCLUSION: available by default
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
     REUSE_DECODER_DEVICE: available by default
     BACKDROP_FILTER: available by default
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: disabled by default: Disabled by defaultblocked by env: Disabled by Software WebRenderfailed by runtime: Disabled with non-zero canvas worker threads
     REMOTE_CANVAS: available by default
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): NaNms (NaN)
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Speakers (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C304A&REV_1001\4&384933f&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       128 - 480
       Speakers (USB  AUDIO  )
       USB\VID_1130&PID_1620&MI_00\7&de0315b&0&0000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Microphone (USB2.0 MIC)
       USB\VID_1908&PID_2310&MI_02\7&1280499&0&0002
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       1
       default: 48000, support: 48000 - 48000
       144 - 480
     Media Capabilities
     Enumerate database
 Environment Variables
   MOZ_APP_RESTART: 1
   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\mark\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\mark\AppData\Roaming\Thunderbird\Profiles\e9e3g6bm.default\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\mark\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini
   MOZ_LAUNCHER_PROCESS: 1
 Important Modified Preferences
   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 1705403
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.hashstats_reported: 1
   browser.cache.disk.smart_size_cached_value: 358400
   browser.cache.disk.smart_size.enabled: false
   browser.cache.disk.smart_size.first_run: false
   browser.cache.disk.smart_size.use_old_max: false
   browser.cache.disk.telemetry_report_ID: 1
   browser.download.useDownloadDir: true
   browser.search.region: GB
   dom.apps.reset-permissions: true
   extensions.lastAppVersion: 128.4.3
   font.internaluseonly.changed: true
   font.name.monospace.tr: Consolas
   font.name.monospace.x-baltic: Consolas
   font.name.monospace.x-central-euro: Consolas
   font.name.sans-serif.tr: Calibri
   font.name.sans-serif.x-baltic: Calibri
   font.name.sans-serif.x-central-euro: Calibri
   font.name.serif.tr: Cambria
   font.name.serif.x-baltic: Cambria
   font.name.serif.x-central-euro: Cambria
   font.size.fixed.el: 14
   font.size.fixed.tr: 14
   font.size.fixed.x-baltic: 14
   font.size.fixed.x-central-euro: 14
   font.size.fixed.x-cyrillic: 14
   font.size.fixed.x-unicode: 14
   font.size.fixed.x-western: 14
   font.size.variable.tr: 17
   font.size.variable.x-baltic: 17
   font.size.variable.x-central-euro: 17
   gfx.crash-guard.d3d11layers.appVersion: 78.14.0
   gfx.crash-guard.d3d11layers.deviceID: 0x10d8
   gfx.crash-guard.d3d11layers.driverVersion: 9.18.13.4195
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.1
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x10d8
   gfx.crash-guard.wmfvpxvideo.driverVersion: 21.21.13.4201
   idle.lastDailyNotification: 1733481226
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: true
   network.cookie.cookieBehavior: 3
   network.cookie.prefsMigrated: true
   network.predictor.cleaned-up: true
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1733252030
   places.history.expiration.transient_current_max_pages: 44482
   plugin.importedState: true
   plugin.state.npbrowserplugin: 0
   plugin.state.npctrl: 0
   plugin.state.npgoogleupdate: 0
   plugin.state.nppdf: 2
   plugin.state.npwlpg: 0
   privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
   privacy.donottrackheader.enabled: true
   privacy.purge_trackers.date_in_cookie_database: 0
   privacy.purge_trackers.last_purge: 1733481228179
   privacy.sanitize.timeSpan: 0
   security.disable_button.openCertManager: false
   security.osreauthenticator.password_last_changed_hi: 748071
   security.osreauthenticator.password_last_changed_lo: 1963215560
   security.remote_settings.crlite_filters.checked: 1635364928
   security.remote_settings.intermediates.checked: 1635364928
   security.sandbox.content.tempDirSuffix: {bf9049fb-be57-4bc3-8496-a0dbbdc0ae1c}
   security.sandbox.plugin.tempDirSuffix: {3a1867a1-7a38-47bd-a4a7-c4feca12d77f}
   signon.importedFromSqlite: true
   storage.vacuum.last.content-prefs.sqlite: 1732272901
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1731775945
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
 Important Locked Preferences
 fission.autostart.session: true
 Places Database
 Accessibility
   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used:
   Accessibility Instantiator:
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.35
     4.35
     NSS
     3.101.1
     3.101.1
     NSSSMIME
     3.101.1
     3.101.1
     NSSSSL
     3.101.1
     3.101.1
     NSSUTIL
     3.101.1
     3.101.1
 Sandbox
   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Running in Safe Mode
   GPU Process Sandbox Level: 1
 Startup Cache
   Disk Cache Path: C:\Users\mark\AppData\Local\Thunderbird\Profiles\e9e3g6bm.default\startupCache\startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: false
   Wrote to Disk Cache: true
 Internationalisation & Localisation
     Application Settings
     Requested Locales: ["en-GB"]
     Available Locales: ["en-GB","en-US"]
     App Locales: ["en-GB","en-US"]
     Regional Preferences: ["en-GB"]
     Default Locale: "en-GB"
     Operating System
     System Locales: ["en-GB"]
     Regional Preferences: ["en-GB"]
 Remote Debugging (Chromium Protocol)
   Accepting Connections:
   URL:
 Printing
 Modified print settings
   print_printer: \\REMUS\HP Deskjet 1050 J410 series
   print.more-settings.open: true
   print.print_printer: PDF995
   print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_footercenter:
   print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_footerleft:
   print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_footerright:
   print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_headercenter:
   print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_headerleft:
   print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_headerright:
   print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_orientation: 0
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_bgcolor: false
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_bgcolor: false
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_bgimages: false
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_bgimages: false
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_colorspace:
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_command:
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_downloadfonts: false
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_duplex: -437918235
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_duplex: -437918235
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_edge_bottom: 0
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_edge_bottom: 0
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_edge_left: 0
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_edge_left: 0
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_edge_right: 0
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_edge_right: 0
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_edge_top: 0
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_edge_top: 0
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_evenpages: true
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_evenpages: true
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_footercenter:
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_footercenter:
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_footerleft: &PT
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_footerleft: &PT
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_footerright: &D
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_footerright: &D
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_headercenter:
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_headercenter:
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_headerleft: &T
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_headerleft: &T
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_headerright: &U
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_headerright: &U
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_in_color: true
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_in_color: true
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_margin_bottom: 0.5
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_margin_bottom: 0.5
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_margin_left: 0.5
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_margin_left: 0.5
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_margin_right: 0.5
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_margin_right: 0.5
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_margin_top: 0.5
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_margin_top: 0.5
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_oddpages: true
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_oddpages: true
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_orientation: 0
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_orientation: 0
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_page_delay: 50
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_page_delay: 50
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_data: 9
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_data: 9
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_height: -1.00
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_height: 296.926
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_id: 9
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_name:
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_name:
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_size_unit: 1
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_size_unit: 1
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_width: -1.00
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_width: 209.973
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_plex_name:
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_resolution: 300
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_resolution: 300
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_resolution_name:
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_reversed: false
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_reversed: false
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_scaling: 1.00
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_scaling: 1
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_shrink_to_fit: true
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_shrink_to_fit: true
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_to_file: false
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_to_file: false
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_unwriteable_margin_bottom: 0
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_unwriteable_margin_bottom: 57
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_unwriteable_margin_left: 0
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_unwriteable_margin_left: 12
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_unwriteable_margin_right: 0
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_unwriteable_margin_right: 12
   print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_unwriteable_margin_top: 0
   print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_unwriteable_margin_top: 6
   print.printer_CutePDF_Writer.print_bgcolor: false
   print.printer_CutePDF_Writer.print_bgimages: false
   print.printer_CutePDF_Writer.print_colorspace:
   print.printer_CutePDF_Writer.print_command:
   print.printer_CutePDF_Writer.print_downloadfonts: false
   print.printer_CutePDF_Writer.print_duplex: 0
   print.printer_CutePDF_Writer.print_edge_bottom: 0
   print.printer_CutePDF_Writer.print_edge_left: 0
   print.printer_CutePDF_Writer.print_edge_right: 0
   print.printer_CutePDF_Writer.print_edge_top: 0
   print.printer_CutePDF_Writer.print_evenpages: true
   print.printer_CutePDF_Writer.print_footercenter:
   print.printer_CutePDF_Writer.print_footerleft: &PT
   print.printer_CutePDF_Writer.print_footerright: &D
   print.printer_CutePDF_Writer.print_headercenter:
   print.printer_CutePDF_Writer.print_headerleft: &T
   print.printer_CutePDF_Writer.print_headerright: &U
   print.printer_CutePDF_Writer.print_in_color: true
   print.printer_CutePDF_Writer.print_margin_bottom: 0.5
   print.printer_CutePDF_Writer.print_margin_left: 0.5
   print.printer_CutePDF_Writer.print_margin_right: 0.5
   print.printer_CutePDF_Writer.print_margin_top: 0.5
   print.printer_CutePDF_Writer.print_oddpages: true
   print.printer_CutePDF_Writer.print_orientation: 0
   print.printer_CutePDF_Writer.print_page_delay: 50
   print.printer_CutePDF_Writer.print_paper_data: 9
   print.printer_CutePDF_Writer.print_paper_height: -1.00
   print.printer_CutePDF_Writer.print_paper_name:
   print.printer_CutePDF_Writer.print_paper_size_unit: 1
   print.printer_CutePDF_Writer.print_paper_width: -1.00
   print.printer_CutePDF_Writer.print_plex_name:
   print.printer_CutePDF_Writer.print_resolution: 600
   print.printer_CutePDF_Writer.print_resolution_name:
   print.printer_CutePDF_Writer.print_reversed: false
   print.printer_CutePDF_Writer.print_scaling: 1.00
   print.printer_CutePDF_Writer.print_shrink_to_fit: true
   print.printer_CutePDF_Writer.print_to_file: false
   print.printer_CutePDF_Writer.print_unwriteable_margin_bottom: 0
   print.printer_CutePDF_Writer.print_unwriteable_margin_left: 0
   print.printer_CutePDF_Writer.print_unwriteable_margin_right: 0
   print.printer_CutePDF_Writer.print_unwriteable_margin_top: 0
   print.printer_EPSON_Stylus_Photo_830U_Series.print_bgcolor: false
   print.printer_EPSON_Stylus_Photo_830U_Series.print_bgimages: false
   print.printer_EPSON_Stylus_Photo_830U_Series.print_command:
   print.printer_EPSON_Stylus_Photo_830U_Series.print_downloadfonts: true
   print.printer_EPSON_Stylus_Photo_830U_Series.print_evenpages: true
   print.printer_EPSON_Stylus_Photo_830U_Series.print_footercenter:
   print.printer_EPSON_Stylus_Photo_830U_Series.print_footerleft: &PT
   print.printer_EPSON_Stylus_Photo_830U_Series.print_footerright: &D
   print.printer_EPSON_Stylus_Photo_830U_Series.print_headercenter:
   print.printer_EPSON_Stylus_Photo_830U_Series.print_headerleft: &T
   print.printer_EPSON_Stylus_Photo_830U_Series.print_headerright: &U
   print.printer_EPSON_Stylus_Photo_830U_Series.print_in_color: true
   print.printer_EPSON_Stylus_Photo_830U_Series.print_margin_bottom: 0.5
   print.printer_EPSON_Stylus_Photo_830U_Series.print_margin_left: 0.5
   print.printer_EPSON_Stylus_Photo_830U_Series.print_margin_right: 0.5
   print.printer_EPSON_Stylus_Photo_830U_Series.print_margin_top: 0.5
   print.printer_EPSON_Stylus_Photo_830U_Series.print_oddpages: true
   print.printer_EPSON_Stylus_Photo_830U_Series.print_orientation: 0
   print.printer_EPSON_Stylus_Photo_830U_Series.print_pagedelay: 500
   print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_data: 9
   print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_height: 11.00
   print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_size: 4391016
   print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_size_type: 0
   print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_size_unit: 1
   print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_width: 8.50
   print.printer_EPSON_Stylus_Photo_830U_Series.print_reversed: false
   print.printer_EPSON_Stylus_Photo_830U_Series.print_scaling: 1.00
   print.printer_EPSON_Stylus_Photo_830U_Series.print_shrink_to_fit: true
   print.printer_EPSON_Stylus_Photo_830U_Series.print_to_file: false
   print.printer_HP_Deskjet_D1400_series.print_bgcolor: false
   print.printer_HP_Deskjet_D1400_series.print_bgimages: false
   print.printer_HP_Deskjet_D1400_series.print_command:
   print.printer_HP_Deskjet_D1400_series.print_downloadfonts: true
   print.printer_HP_Deskjet_D1400_series.print_edge_bottom: 0
   print.printer_HP_Deskjet_D1400_series.print_edge_left: 0
   print.printer_HP_Deskjet_D1400_series.print_edge_right: 0
   print.printer_HP_Deskjet_D1400_series.print_edge_top: 0
   print.printer_HP_Deskjet_D1400_series.print_evenpages: true
   print.printer_HP_Deskjet_D1400_series.print_footercenter:
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   print.printer_HP_Deskjet_D1400_series.print_footerright: &D
   print.printer_HP_Deskjet_D1400_series.print_headercenter:
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   print.printer_HP_Deskjet_D1400_series.print_headerright: &U
   print.printer_HP_Deskjet_D1400_series.print_in_color: true
   print.printer_HP_Deskjet_D1400_series.print_margin_bottom: 0.5
   print.printer_HP_Deskjet_D1400_series.print_margin_left: 0.5
   print.printer_HP_Deskjet_D1400_series.print_margin_right: 0.5
   print.printer_HP_Deskjet_D1400_series.print_margin_top: 0.5
   print.printer_HP_Deskjet_D1400_series.print_oddpages: true
   print.printer_HP_Deskjet_D1400_series.print_orientation: 0
   print.printer_HP_Deskjet_D1400_series.print_pagedelay: 500
   print.printer_HP_Deskjet_D1400_series.print_paper_data: 9
   print.printer_HP_Deskjet_D1400_series.print_paper_height: 11.00
   print.printer_HP_Deskjet_D1400_series.print_paper_size: 6815860
   print.printer_HP_Deskjet_D1400_series.print_paper_size_type: 0
   print.printer_HP_Deskjet_D1400_series.print_paper_size_unit: 1
   print.printer_HP_Deskjet_D1400_series.print_paper_width: 8.50
   print.printer_HP_Deskjet_D1400_series.print_reversed: false
   print.printer_HP_Deskjet_D1400_series.print_scaling: 1.00
   print.printer_HP_Deskjet_D1400_series.print_shrink_to_fit: true
   print.printer_HP_Deskjet_D1400_series.print_to_file: false
   print.printer_HP_Deskjet_D1400_series.print_unwriteable_margin_bottom: 0
   print.printer_HP_Deskjet_D1400_series.print_unwriteable_margin_left: 0
   print.printer_HP_Deskjet_D1400_series.print_unwriteable_margin_right: 0
   print.printer_HP_Deskjet_D1400_series.print_unwriteable_margin_top: 0
   print.printer_Microsoft_Print_to_PDF.print_bgcolor: false
   print.printer_Microsoft_Print_to_PDF.print_bgimages: false
   print.printer_Microsoft_Print_to_PDF.print_duplex: -437918235
   print.printer_Microsoft_Print_to_PDF.print_edge_bottom: 0
   print.printer_Microsoft_Print_to_PDF.print_edge_left: 0
   print.printer_Microsoft_Print_to_PDF.print_edge_right: 0
   print.printer_Microsoft_Print_to_PDF.print_edge_top: 0
   print.printer_Microsoft_Print_to_PDF.print_evenpages: true
   print.printer_Microsoft_Print_to_PDF.print_footercenter:
   print.printer_Microsoft_Print_to_PDF.print_footerleft: &PT
   print.printer_Microsoft_Print_to_PDF.print_footerright: &D
   print.printer_Microsoft_Print_to_PDF.print_headercenter:
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[I'm not finding the exact answer to my question in the forum, so please forgive me if this question is asked/answered in some other manner.]

Whenever I forward or reply to-mail, the message looks like some kind of "raw HTML" format (with boxes and other formatting); and the fonts--including the message I'm trying to write--is always some kind of random foreground/background color combination. Many times that combination is a VERY VERY light gray foreground, on top of a white background, and I can't read what I'm typing unless I highlight it. Other times, it's in what I guess is "dark mode" (white font on dark background)--but then the attached e-mail below my response, which contains dark font, is illegible. I've attached samples of each.

Of particular note is that when I send these messages, the recipient sees a normal message and formatting. It's only when I'm composing them is it problematic.

Other than messing with the myriad mouse clicks on the "text color" and "background color" squares, how do I make my replies legible to my eyes, and consistent in formatting?

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