lost emails

Hello ! I lost track of a few emails by doing the following: 1) I created a new folder in Thunderbird 2) I selected a few emails and dropped them in this new directo… (read more)

Hello ! I lost track of a few emails by doing the following: 1) I created a new folder in Thunderbird 2) I selected a few emails and dropped them in this new directory 3) I noticed that they were in the new directory, but grouped together in the same ‘discussion’. 4) I removed the grouping by discussion criterion and there were no more messages in the new directory, just the following message ‘No messages found’. 5) I've gone through all the directories, but there's no trace of these emails! ... => how do I retrieve these missing messages? Thanks for your help

Asked by philippe.lamongie 3 days ago

Sidebar eyesore

How can I roll back or uninstall this latest update? I'm suddenly stuck with this big stupid empty sidebar and it's an eyesore and distracting and I hate it. Almost worth… (read more)

How can I roll back or uninstall this latest update? I'm suddenly stuck with this big stupid empty sidebar and it's an eyesore and distracting and I hate it. Almost worth going back to Edge for it. I want it gone. Nobody wants bezels on their phones/devices, who the hell thought it was a good idea to take up more window on their web browser!?

Asked by Mako 3 days ago

Page not complete when switching tabs before page processes

When I click submit on a form and switch tabs before it completes processing and return to the tab after the page is not refreshed with the new page returned from the ser… (read more)

When I click submit on a form and switch tabs before it completes processing and return to the tab after the page is not refreshed with the new page returned from the server. However, the action has completed on the server. This only started happening in the last couple of weeks. Note: if I stay on the tab without switching it is fine.

Asked by john1133 4 days ago

Last reply by john1133 3 days ago

Persistent crashes when pinching to zoom on Firefox Android

When using Firefox on Android for a while, attempting to use pinch to zoom on a web site will cause Android to crash, as in the screen will go black, the G logo animation… (read more)

When using Firefox on Android for a while, attempting to use pinch to zoom on a web site will cause Android to crash, as in the screen will go black, the G logo animation will appear, and I'll be sent back to the lock screen. It's not just the app that crashes. It doesn't seem to be a full reboot as that takes longer and starts with a different animation, but some part of Android is restarting.

It's consistent but not predictable. Pinch to zoom will work on one site fine and then crash on the same site later. It seems to be a resource issue as it's unlikely to happen on a fresh instance and it becomes more likely the longer you've been using Firefox.

This has been happening for several months, since at least July. It's happened both on my old Pixel 6 Pro and my new Pixel 9 Pro. It's happened on both Android 14 and 15.

I eventually found out I could go to Settings > About Firefox > Crashes and get some debugging info, but I don't know what to do with it. I currently have 15 crashes between now and Oct 16th which all say:

java.lang.RuntimeException: Adding window failed

Clicking Share to get more info on the latest one adds:

java.lang.RunetimeException: Adding window failed

at android.view.ViewRootImpl.setView(ViewRootImpl.java:1618)
at android.view.WindowManager.Global.addView(WindowManagerGlobal.java:442)
at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:158)
at android.app.Dialog.show(Dialog.java:352)
[...]

Caused by: android.os.DeadObjectException

at android.os.BinderProxy.transactNative(NativeMethod)
at android.os.BinderProxy.transact(BinderProxy.java:568)
at android.view.IWindowSession$Stub$Proxy.addToDisplayAsUser(IWindowSession.java:1305)
at android.view.ViewRootImpl.setView(ViewRootImpl.java:1596)
... 18 more

I don't know what to do with this info. Should I file a Bugzilla report with just this? The GUID associated with the most recent one is 7a5e5497-bb62-4e3c-94fc-5c63c51d0830. I can't look it up in crash-stats.mozilla.org. Or should I assume all crash reports are automatically received? I'd still like to be able to have a Bugzilla bug to watch for progress.

Asked by gregvalure 1 week ago

Last reply by gregvalure 3 days ago

Thunderbird loops creating new response windows

My wife is on Thunderbird ver. 128.5.1esr (32-bit). She attempted to reply to an email and Thunderbird kept opening up new windows in an uncontrollable manner. I had to… (read more)

My wife is on Thunderbird ver. 128.5.1esr (32-bit). She attempted to reply to an email and Thunderbird kept opening up new windows in an uncontrollable manner. I had to cancel the main Thunderbird task using Windows Task Manager (under Windows 10) in order to regain control of the computer.

Asked by don181 3 days ago

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar tabs are opened up?

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar ta… (read more)

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar tabs are opened up?

I have to rely on chrome and edge for same and both have not only brought it but improved it considerably. Also, chrome has not brought for mobile devices so grouping of tabs is more easy and simple but when I look at Firefox and Firefox based browsers, I see nothing of that thing present. The addon esp., Simple Tab Groups (https://addons.mozilla.org/en-CA/firefox/addon/simple-tab-groups/) is unreliable (see reviews).

If Firefox want us to use their browser and as default, they should see why we are using Chrome and Edge (latter, having vertical tabs in-built, also).

I hope 2025 is a year Firefox learns of how to retain users across devices. Currently Firefox is more from 2005.

Browser Choice Alliance wont be helpful if browsers like Firefox dont see users and their reviews and posts and issues reported. "https://browserchoicealliance.org/"

3 years post and still no work, and Firefox wants us to use their browser over Chrome and Edge. Why? And how?

https://support.mozilla.org/en-US/questions/1321249

Asked by Varnit Nigam 6 days ago

Last reply by Varnit Nigam 3 days ago

Problems with Filter Rules, probably conflict with Spamassassin

On my wife's computer is a IMAP Email account. Cox moved our servers to Yahoo. Since then filter rules are set in Thunderbird, but they don't work on her computer. I h… (read more)

On my wife's computer is a IMAP Email account. Cox moved our servers to Yahoo. Since then filter rules are set in Thunderbird, but they don't work on her computer. I have tried setting filter rules to work before or after determining as junk and deleting those listed in filter rules. I would prefer to see all junk deleted at the server level before reaching her computer, but that's not an option like it was with Cox Email. This works OK in my POP account, but on her IMAP account it creates a second JUNK subfolder under TRASH and lists all the spam that agrees with my filter rules. Nothing gets deleted. The filter rules have been changed to filter the JUNK folder instead of the INBOX and delete those files, but that doesn't happen! I have to move all the spam in the JUNK subfolder to the regular JUNK folder, then run each set of filter rules individually to move into trash. I can then delete the JUNK subfolder but it is automatically recreated.

I know we must use EITHER Filter Rules or Spam Assassin, but not both. I want to get rid of Spam Assassin because it looks like it's creating the problem, but I see no way to do that. Unchecking Spam Assassin in filter rules does nothing. In any case, I need a solution. Jim

Asked by JimMcCook 3 days ago

Ghost of a deleted account

I have a domain for a business and web hosting. Email accounts come with the hosting and I set up several. At some point, I began to get pop-ups asking for my logon crede… (read more)

I have a domain for a business and web hosting. Email accounts come with the hosting and I set up several. At some point, I began to get pop-ups asking for my logon credentials. Although they were annoying, I put up with them for a time. I thought a password problem might be causing it, so I changed the password and made sure it was the same both on the server and in Thunderbird. Eventually, this situation became more than a nuisance and (after saving the messages off-line) I deleted the email account from both Thunderbird and the server. This did not work and I still gat the pop-up messages! I have consulted with the web hosting support staff and they assure me that the account is no longer on the server. Obviously, there is some vestige of the deleted account in Thunderbird someplace and it is causing the program to attempt to sign in to the server to access the no longer existing account. This, in turn, causes the server to request the credentials for the deleted account, resulting in the pop-up messages. How do I get rid of this?

Asked by Robert Swenson 3 days ago

Automatic identity selection no longer working?

in TB 128.5.0esr catchall identities - *@domain.org - don't seem to work anymore. Well... I regularly receive email at my catchall address: "Kordin <your-business-na… (read more)

in TB 128.5.0esr catchall identities - *@domain.org - don't seem to work anymore. Well...

I regularly receive email at my catchall address: "Kordin <your-business-name@mydomain.com>"

But my mail host won't let me send from a custom @mydomain.com without setting it up, which is too much hassle.

So I spent a bunch of time a while ago setting up a different mail provider to send from these custom addresses, while still using my primary provider just for my most important addresses.

TB used to use the identity with a specific match for a from address to reply from. Otherwise it would match the *@mydomain.com identity and reply from "What You Called Me <what.address.you.used@mydomain.com>"

Currently it seems to select the wild card identity, but not populate the name. It also no longer displays the warning message that it will use an alternative identity.

I feel sure there's been some regression here, but the TB docco is all over the place.

Can someone please shed some light on this for me?

All relevant links gratefully received.

Asked by Kordin 3 days ago

How to specify folder/directory when opening attachments directly from message?

TB 128.4.3esr on macOS and 102.15.1 on Win10/64. If I click Save on an attachment to a message, TB dutifully opens a Save dialog box in the folder/directory that I've sp… (read more)

TB 128.4.3esr on macOS and 102.15.1 on Win10/64.

If I click Save on an attachment to a message, TB dutifully opens a Save dialog box in the folder/directory that I've specified in Settings > Files & Attachments > Save Files To:

No problem there.

But if I double-click on an attachment to open it directly into an application such as Excel, Word, etc., the attachment gets saved and then opened from some mystery folder such as:

<myHDD>/private/var/folders/pd/zw70ypv94xgctzszqtp3fxwr0000gp/T/pid-91611/

on macOS or:

C:\Users\<MyUserName>\AppData\Local\Temp\pid-1568\

on Win10.

Many years ago I remember that attachments were always saved to the Save Files To directory, but that changed some time ago.

Is there a way to change the behavior back, so that attachments always save to Save Files To, regardless of whether they're explicitly Saved from the message or double-clicked/opened from the message?

Thanks!

Asked by steven64 3 days ago

Thunderbird emails stopped 9/11/24. I cannot send or receive emails via Thunderbird.

Hi! Thunderbird emails stopped 9/11/24. Sadly, I cannot send or receive emails via Thunderbird. When I open Thunderbird on my Mac (2010) updated to version 10.12.6. … (read more)

Hi!

Thunderbird emails stopped 9/11/24. Sadly, I cannot send or receive emails via Thunderbird. When I open Thunderbird on my Mac (2010) updated to version 10.12.6. I receive a message box noting 'Login to account "dolsen00@msn.com" failed'. Log in to server pop-mail.outlook.com with username dolsen00@msn.com failed.

Choices are ENTER new password Cancel Retry

I am not familiar with pop-mail or outlook. I've read through a number of articles hoping to find a solution. I've searched through historical emails from Microsoft to see if I might have mistaken for trash an important change, to no avail.

My current workaround for email is via my iphone or logging into msn.com on my Mac. I miss many of the features Thunderbird offered!

Thank you for your help! Donna O.

Asked by dolsen00 3 days ago

Gmail authentification failure notifications several times a day

The Thunderbird for Android app on my Moto G 5G has a problem with Gmail. For some unknown reason I am receiving several authentification failed notifications per day so… (read more)

The Thunderbird for Android app on my Moto G 5G has a problem with Gmail. For some unknown reason I am receiving several authentification failed notifications per day sometimes 3 or 4 in a row. I uninstalled the app for now in hopes that maybe someone has an answer to this problem. I have Hotmail, and Yahoo mail also on the app without any problems at all, I followed all of the instructions given when I downloaded the app.

Asked by Vint Daube 3 days ago

Web sites not working properly

Hello, Why some websites aren't working properly with Firefox but does with others? Here are two websites that I have issues with: https://bell.ca (Home internet secti… (read more)

Hello,

Why some websites aren't working properly with Firefox but does with others?

Here are two websites that I have issues with:

https://bell.ca (Home internet section, can't scroll) https://cogeco.ca (Business internet section, can't scroll)

Guillaume

Asked by Guillaume Soucy 4 days ago

Last reply by Guillaume Soucy 3 days ago

Change star icons for flagged/unflagged messages

Hello, I would like to change the icons of the star that are used to show messages as flagged and unflagged. I have read in some posts that one can replace the icon fil… (read more)

Hello,

I would like to change the icons of the star that are used to show messages as flagged and unflagged.

I have read in some posts that one can replace the icon files, but I cannot find any folder where they are stored. Where are the icon files stored in 128.5 on macOS (Macintosh)?

Is the process for replacing the icons as simple as replacing the icon files?

If you have replaced these icons, would you please tell me about your experience and give me your tips?

Thank you.

Rick

Asked by mozilla664 3 days ago