My email isn’t working

Hi There I wonder if You could Bee so Kind as to help my email has stopped working and I have tried Everything to get it back but I’m having no joy Please Can You possibl… (read more)

Hi There I wonder if You could Bee so Kind as to help my email has stopped working and I have tried Everything to get it back but I’m having no joy Please Can You possibly Bee so Kind to help Kind Regards Vixen vikki.home@hotmail.co.uk

Asked by Ezra 3 days ago

theme

hi,after the installation of a theme in my tb nebula, i see it above, but all my mails, all tb , have a black underground.i tried a few others themes , and its always the… (read more)

hi,after the installation of a theme in my tb nebula, i see it above, but all my mails, all tb , have a black underground.i tried a few others themes , and its always the black underground. Why does a theme interfere in the background? how can i install a theme that i can see only above, without making the background?

Asked by Slawomir Dzwonek 3 days ago

The thumbnail fails to load, displaying a black screen on the user's first visit to the page

I am reaching out to seek assistance with a recurring issue we are experiencing in the Mozilla Firefox browser. Issue Description: On the user's first visit to the page,… (read more)

I am reaching out to seek assistance with a recurring issue we are experiencing in the Mozilla Firefox browser.

Issue Description: On the user's first visit to the page, the thumbnail fails to load and displays a black screen instead of the intended image. This issue is observed specifically in Firefox, while the same functionality works seamlessly across other browsers.

Steps to Reproduce: Open our webpage in Mozilla Firefox. Ensure it is the first visit (clear cache if necessary). Observe the thumbnail image section.

Expected Behavior: The thumbnail should load and display the intended image correctly.

Actual Behavior: The thumbnail displays a black screen instead.

Troubleshooting Steps Taken: Verified server response and headers; no anomalies found. Checked CORS policies and ensured they are configured correctly. Tested in other browsers (Chrome, Edge, etc.), where the issue does not occur.

Request for Assistance: Could you please help us identify if this issue is related to:

Any specific Firefox rendering engine behavior? Known bugs or limitations in handling thumbnails or images on the first load? Additional configurations we might need to implement for Firefox compatibility?

provide the solution on the issues i have atteched the page link as belowhttps://globalstep.com/art-page-revised-v6/

Asked by suryakantmeshram24 3 days ago

websites refresh whenever I leave the app even for a second

Whenever I leave Firefox even for a second it's like I'm opening the browser for the first time. Example When I'm filling data in a website and leave Firefox for a second… (read more)

Whenever I leave Firefox even for a second it's like I'm opening the browser for the first time. Example When I'm filling data in a website and leave Firefox for a second the website refreshes and I have to input the data all over again. Or When I'm playing a video on YouTube and leave the app for a bit then the YouTube website reloads and I have to trace where I left the video at. It's happening to all websites.

Asked by Mwangi 3 days ago

How do I import my mobile bookmarks to my desktop firefox

All of my desktop bookmarks are on mobile, but after resetting my password they won't sync back to my desktop. I can't even access them from my desktop, despite browsing … (read more)

All of my desktop bookmarks are on mobile, but after resetting my password they won't sync back to my desktop. I can't even access them from my desktop, despite browsing data still being clearly accessible. I have 10 years of bookmarks on my mobile device that for whatever reason now will not transfer to my desktop firefox no matter what I try. Since there's no way to manually export to xml on mobile I have no way of accessing these and I am at risk of losing 10 years of bookmarks, many of which are vital to the work I do.

Asked by casskemail 4 days ago

Last reply by casskemail 3 days ago

Not responding message after each time sending an email

Not responding message after each time sending an email, I have to wait a while as it freezes every time. Safe mode does the same. It is all up to date also. I use imap.m… (read more)

Not responding message after each time sending an email, I have to wait a while as it freezes every time. Safe mode does the same. It is all up to date also. I use imap.mail.eu-west-.......

Asked by lockmonster 3 days ago

Launching the "Donate" page

The autostart of the page is attached. It is not possible to disable it. I have tried everything. I have uninstalled firefox and reinstalled it, but unfortunately the pag… (read more)

The autostart of the page is attached. It is not possible to disable it. I have tried everything. I have uninstalled firefox and reinstalled it, but unfortunately the page still appears every time I start firefox. Before the update everything was fine, but after the last update it keeps showing me this instead of a blank page with favorites

Asked by Łukasz 3 days ago

I receive mail in Junk but never the Inbox

I have two Outlook addresses which appear identical in their settings. One address receives and sends mail perfectly. The other receives no mail in its Inbox, does receiv… (read more)

I have two Outlook addresses which appear identical in their settings. One address receives and sends mail perfectly. The other receives no mail in its Inbox, does receive mail in Junk and can send mail perfectly. I have repaired the Inbox folder, compared settings with the account which works but can see no difference. The machine is a Windows 11 laptop and the problem has been ongoing for the past year. TB is currently running version 128. Any idea where I have gone wrong?

Asked by Paul Harbottle 3 days ago

Help with resizing vertical tabs

With the release of Firefox 133, I switched from the add-on Tree-sized tabs to the newly implemented Vertical tabs, and so far I really like the feature. Although, I was … (read more)

With the release of Firefox 133, I switched from the add-on Tree-sized tabs to the newly implemented Vertical tabs, and so far I really like the feature. Although, I was wondering if there was a way to reduce the width of the expanded sidebar? Thank you for taking the time to answer my question.

Asked by adephonthetemplar 3 days ago

Can't create an account

When I newly installed the software there were 2 accounts that were in the left column and I deleted them. They were accounts that I tried to use in the past. After that … (read more)

When I newly installed the software there were 2 accounts that were in the left column and I deleted them. They were accounts that I tried to use in the past. After that I tried to add a new account from settings but couldn't. There is a message that the account already exists. But when I go to account settings, there is only Local folder. How can I add the new account?

Asked by info12221 3 days ago

Quick archiver news tab

Hello all, I was wondering if there is any reason why Thunderbird is reminding me like every other day of the "quick archiver" feature. In the general settings I have the… (read more)

Hello all, I was wondering if there is any reason why Thunderbird is reminding me like every other day of the "quick archiver" feature. In the general settings I have the "Thunderbird start page" disabled on launch but I still get the tab regularly informing me of the "new" feature. It annoys and I would like to turn it off. Any ideas? Many thanks! spamalot

Asked by spamalot 3 days ago

Thunderbird extremely slow on MAC

Hi! I'm using thunderbird for 15 years at least, and so far, it was always working without major issues. I switched to MAC from Windows, and here my problems started wi… (read more)

Hi!

I'm using thunderbird for 15 years at least, and so far, it was always working without major issues.

I switched to MAC from Windows, and here my problems started with Thunderbird.

Using gmail with IMAP, I'm not downloading my emails to the computer because of the storage it needs (over 50k emails, getting 1-200 daily).

My windows PC is much less powerful than my mac, but there, it works fine. If I open thunderbird, it checks emails in 1-2 seconds and loading the new ones. If I click on any, it loads almost instantly, and if I want to send reply, it usually sends out in 1-2 sec... So, works as it should be.

However, on my mac: Emails loading quite ok speed, but once if I click on any, to open, sometimes it needs to wait half minute or more. While it's saying "connecting to email server". It makes my work flow quite bad, I need to wait a lot. Also same going on with replies, usually sends out very slowly, and sometimes I have a warning like it could not copy the reply to sent out mails due to a connection issue.

Wtf...? So thunderbird is very slow, and I have no connection issues at all, I have gigabit internet and everything works blazing fast, except Thunderbird.

Please help! I don't want to find another email client, but currently, it's not useable for me. I'm running the latest version, 128.5.1esr.

Asked by r.tancsics 3 days ago

Push all folders of an e-mail address

Hello Can you offer push activation directly on all the folders of an e-mail address? When there are multiple sub-folders (for automatic sorting by filter under thuderbir… (read more)

Hello Can you offer push activation directly on all the folders of an e-mail address? When there are multiple sub-folders (for automatic sorting by filter under thuderbird PC), it's tedious. Thanks

Asked by sami.bc 3 days ago

Qyestionable pop-ups?

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "s… (read more)

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "system is infected", etc. All have "Mozilla Firefox" in the upper left of the pop-up, and "via rgfirewall.xyz" at the bottom. Is this truly legit, or is it just a nuisance? I've just been closing them with the x or dismiss buttons.

Asked by jbrt 3 days ago

Last reply by jbrt 3 days ago