Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes, typically (but not exclusively) when opening a new window.

  • 3 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Moses

Wyoung221
Wyoung221
more options

Firefox has been crashing every couple of hours for the past month or so. It seems to happen the most when I open a new tab, but I think it has crashed other times too. I have also seen it get up to 1,000,000+K in my memory (running at 432,000K right now). Hardware acceleration has been off and that hasn't helped.

Last five: bp-814b12bc-21b8-4a88-8011-995ed2140530 5/30/2014 8:11 AM bp-a12c7f94-7c79-4e4c-ad0f-d815a2140529 5/29/2014 4:02 PM bp-4aee3d64-9d4e-4b8e-a19a-b837e2140529 5/29/2014 12:55 PM bp-c002ed64-e99a-4b9c-a291-fd9812140528 5/28/2014 2:29 PM bp-91d08cf9-5e4a-4263-87f6-ce7092140528 5/28/2014 11:36 AM

Firefox has been crashing every couple of hours for the past month or so. It seems to happen the most when I open a new tab, but I think it has crashed other times too. I have also seen it get up to 1,000,000+K in my memory (running at 432,000K right now). Hardware acceleration has been off and that hasn't helped. Last five: bp-814b12bc-21b8-4a88-8011-995ed2140530 5/30/2014 8:11 AM bp-a12c7f94-7c79-4e4c-ad0f-d815a2140529 5/29/2014 4:02 PM bp-4aee3d64-9d4e-4b8e-a19a-b837e2140529 5/29/2014 12:55 PM bp-c002ed64-e99a-4b9c-a291-fd9812140528 5/28/2014 2:29 PM bp-91d08cf9-5e4a-4263-87f6-ce7092140528 5/28/2014 11:36 AM

Alle antwoorden (3)

Salkey
Salkey
more options
  • Did this occur after an update of Firefox, a plugin or a fresh install of a plugin? - Try disabling the plugin(s) and updating/reinstalling Firefox.
  • How much RAM is installed in your system, and how much is available to Firefox? - try allocating or adding more
  • How many tabs do you have open? - Firefox may run out of resources if there are too many

Hope this helps :)

Wyoung221
Wyoung221 Vraageigenaar
more options
  • I think it started after installing a theme, but I have since uninstalled it (and other addons that I don't use)
  • 3GB, just gave it higher priority
  • I've had a bunch open for a project (24 tabs split between 8 groups right now) but when firefox restarts and opens all the tabs again, it hasn't been an issue.
Moses
Moses
  • Moderator
more options

Wyoung221: I've looked over your crash reports and two things are consistent. 1) Your crash report signatures are consistent with one signature (gfxContext::PushClipsToDT(mozilla::gfx::DrawTarget) which refers to graphics. (1) There's one signature (mozilla::WebGLTexture::DoDeferredImageInitialization(unsigned int, int) that has a new bug filed on it but it's stalled. 2) Your System Memory Use Percentage hovers around 70-80% so this could be out of memory crashes as well. (2)

1. Firefox has hardware acceleration set to "on" by default, but it's still young, which means some video cards or drivers might have problems with it. You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

2. In addition to the hardware acceleration, the System Memory Use Percentage in the crash reports is rather high, so this might be out-of-memory crashes