Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

YouTube videos stop, sound continues (full screen)

  • 3 antwoorden
  • 4 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Shadow110

more options

Hello

I have an issue with Mozilla Firefox

When playing a YouTube video in full screen the video freezes after 5-10 seconds but the sounds keeps going on.

The same video plays normally in YouTube when not in full screen and in other browsers even in full screen.


Ask if you need some other information regarding this problem.

Hello I have an issue with Mozilla Firefox When playing a YouTube video in full screen the video freezes after 5-10 seconds but the sounds keeps going on. The same video plays normally in YouTube when not in full screen and in other browsers even in full screen. Ask if you need some other information regarding this problem.

Gekozen oplossing

Welcome

A new version of Flash is out Version: 27.0.0.170

Yup I would possibly say your pushing it. Might want move to the Extended Release Version : https://www.mozilla.org/en-US/firefox/organizations/

Please let us know if this solved your issue or if need further assistance.

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

more options

Please try : https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues and https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows 1 more https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

Your Flash is out of date, new version released 6 days ago https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Please let us know if this solved your issue or if need further assistance.

more options

Hello

I have done what you suggested.

I have also updated Flash, shockwave and my graphic card drivers.

Videos still freeze when running on HD quality in full screen but keep playing when I set a lower quality in full screen.

I think we can chalk that up to this being an old computer giving its maximum. Still it works a lot better than before.

Thank you for your help

more options

Gekozen oplossing

Welcome

A new version of Flash is out Version: 27.0.0.170

Yup I would possibly say your pushing it. Might want move to the Extended Release Version : https://www.mozilla.org/en-US/firefox/organizations/

Please let us know if this solved your issue or if need further assistance.