Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Each morning I get a notice to download a Firefox security update. When I click install, I get a message saying Installing Firefox and Connecting to the update server. It never connects; the progress bar just spins all day.

  • 1 antwoord
  • 2 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van cor-el

more options

Since shortly after installing Firefo 5 I get this message every time I start Firefox. A dialog box comes up that says Installing Firefox, followed by a spinning progress bar, followed by "connecting to the update server." It never progresses past this point and will stay this way indefinitely until I close the Window.

Also since installing Firefox 5, the program crashes at least once or twice a day and I have to quit and restart. Don't know if there's any relationship between the two issues.

Since shortly after installing Firefo 5 I get this message every time I start Firefox. A dialog box comes up that says Installing Firefox, followed by a spinning progress bar, followed by "connecting to the update server." It never progresses past this point and will stay this way indefinitely until I close the Window. Also since installing Firefox 5, the program crashes at least once or twice a day and I have to quit and restart. Don't know if there's any relationship between the two issues.

Alle antwoorden (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.