Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Lightbeam is installed, active, yet doesn't show that I have been to any website or have had any activity.

  • 1 antwoord
  • 16 hebben dit probleem
  • 11 weergaven
  • Laatste antwoord van cor-el

more options

When I click on " Show Lightbeam " it opens a page in my browser. Nothing as far as activity shows on the page. It's just black where the legend symbols should appear. I've checked in the add on manager and it is acitve. My add on toolbar is checked yet I have no icon for Lightbeam. It looks like the program isn't having my web traffic pass through it.

When I click on " Show Lightbeam " it opens a page in my browser. Nothing as far as activity shows on the page. It's just black where the legend symbols should appear. I've checked in the add on manager and it is acitve. My add on toolbar is checked yet I have no icon for Lightbeam. It looks like the program isn't having my web traffic pass through it.

Alle antwoorden (1)

more options

Try to contact Lightbeam for support.


There are other things that need your attention.

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 11.9 r900
  2. Shockwave Flash 11.2 r202

You can check the Flash player installation folder for multiple Flash player plugins and remove all (older) version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

You cn check the Flash version here:

You can find the latest Flash player versions for Firefox on this page.