Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Remember Password button does nothing.

  • 2 antwoorden
  • 4 hebben dit probleem
  • 8 weergaven
  • Laatste antwoord van Transformis

Transformis
Transformis
more options

When I type a username and password into any website and the "Remember Password" dialogue pops up, the Remember Password button is clickable - as in I click it and it visibly registers the click - but nothing happens. The dialogue box remains open until I use the x to close it or use the dropdown menu to tell it to not remember my password.

I had been having other unrelated problems with my browser for months until last week when I did a reset. This is my best guess for when this problem started.

When I type a username and password into any website and the "Remember Password" dialogue pops up, the Remember Password button is clickable - as in I click it and it visibly registers the click - but nothing happens. The dialogue box remains open until I use the x to close it or use the dropdown menu to tell it to not remember my password. I had been having other unrelated problems with my browser for months until last week when I did a reset. This is my best guess for when this problem started.

Alle antwoorden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you see any saved passwords in the Password Manager?

You can try to move or rename the signons.sqlite and key3.db files to see if there is a problem with these files.

See also Troubleshooting:

You can use this button to go to the Firefox profile folder:

Transformis
Transformis Vraageigenaar
more options

Creating new key3.db and signons.sqlite files fixed this problem.

Thank you.