Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 3 antwoorden
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van Moses

more options

Hello,

I started experiencing problems with Mozilla Firefox about an hour ago. I usually use Google Chrome, Chrome started to crash frequently (10 times in 5 minutes) so I switched to Firefox. Firefox also exhibits frequent crashing though it is not as frequent as Chrome. I have reset the browser and tried starting it in Safe Mode. The crash still happens. How can this be fixed?

Thanks, Manas

Hello, I started experiencing problems with Mozilla Firefox about an hour ago. I usually use Google Chrome, Chrome started to crash frequently (10 times in 5 minutes) so I switched to Firefox. Firefox also exhibits frequent crashing though it is not as frequent as Chrome. I have reset the browser and tried starting it in Safe Mode. The crash still happens. How can this be fixed? Thanks, Manas

Gekozen oplossing

DO NOT REPLY

When your question has been solved, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I've marked jscher2000's answer as the solution.

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

more options

I assume you have shut down and restarted Windows since this problem began, in case something in memory is causing problems for both browsers.

When Firefox crashes, it usually records information about what was happening at that moment. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox Crashes" (especially the last section) for steps to get those crash IDs, and then post some of the recent ones here.

more options

I uninstalled Firefox and Chrome and rebooted. I then reinstalled both browsers and the problem appears to have been fixed.

more options

Gekozen oplossing

DO NOT REPLY

When your question has been solved, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I've marked jscher2000's answer as the solution.

Bewerkt door Moses op