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Hello,

after update of window 11 to 24H2, Firefox keeps crashing on start. I completed deinstalled Firefox, rebooted and installed again, no effect. I switched off hardware acceleration and all add-ins and selected system theme, no effect. No crash occurs when started in troubleshoot mode. I did a clean-up (in troubleshoot mode), no effect. What should I do now? Where is the error log?

Regards Christian

Dear Sir or Madam, Since last monday I'm unable to receive Thunderbirds messages but can send and the 2 emails went into my local folders file now instead of my daviddss2007@aol.com sent file (see attachedment). I am unable to carry out any functions of my current files in daviddss2007@aol.com (eg move, change or delete). I've also noticed if I try other methods to retrieve messages I get the 1st attachment each time on my screen. I've tried checking my Settings / Account settings with my very limited experience and all the settings appear to be correct according to other blogs I've read. As further info when I open my Thunderbirds page it is not normal for the page to show permanently daviddss2007@aol.com: Connected to imap.aol.com... (see 3rd attachment). Normally it would search for emails received in my INBOX and if nothing found remain empty?. I hope the attachments assist - so PLEASE HELP Dave S Smith

Hi, I accidentally did a refresh on my Firefox (Win 11) and therefore I now have an "Old Firefox Data" folder on my desktop and Firefox is completely almost back to stock.

I have lost all extensions, customizations, settings and other configurations. Luckily, I had taken a backup of my bookmarks prior to doing this.

How do I return everything (including extensions) back to pre-refresh state?

Thank you.

i had setup a new windows and when i tried to sync my Firefox data i found nothing and all my bookmarks and passwords was lost.

i need you support to recover my data.

I'm trying to measure power consumption in Firefox using automation. My goal is to get power consumption metrics for specific webpage loads.

What I've tried: 1. Using Puppeteer with Firefox's profiler:

  - Enabled power profiling preferences
  - Used the Profiler CDP commands
  - Got profile data but no power metrics

I know Firefox DevTools has power profiling capabilities in the Performance panel, but I need to access this programmatically. Is there a way to: 1. Access the same power metrics that Firefox's Performance panel shows? 2. Get power consumption data through Firefox's debugging protocol or any other API? 3. Enable and collect power profiling data in an automated way?

Any guidance on the correct approach would be greatly appreciated!

When playing videos in Facebook after a few of them I get a blue circle spinning . When I use chrome I don't have a problem.I have had Firefox for over 10 years ,if I cannot fix this Em going to have to use chrome

A few months ago after an update to Firefox the window would open but be transparent with no controls visible. I tried the refresh Firefox option which worked but left other problems. A website has a medium blue header at the top with white fonts (links) on it, which still appear that way in Chrome and Opera, but since the refresh the header is black with black fonts in Firefox (which of course you can't see). There are also variations of this problem on some other other websites. The only way I can see links on those sites is to set color management to override 'always'. Is there any way to fix this problem? Thanks Mike

I've used Norton Safe Search on FireFox for years with no problem. But few weeks back, when I use Safe Search, it does no longer brings back the green checks indicating the site is safe. It works with Edge, but not with FireFox. I've contacted Norton and still waiting to get a response. Anyone have idea as to what is going on and how to fix it?

thanks -

Hi, I'm having issues because I don't seem to have fully migrated from my old version of Firefox to the new one installed by auto update. The two versions are running in parallel causing some major conflicts and incompatibilities, e.g. my open tabs are not showing in the new version (even though I've tried to update my Profile:default), it's not interfacing with my password manager app, links are opening in the new version. I'd be really grateful to know how I can resolve this (please note that I'm not a technically advanced user).

1950craigmillar

Nov 21, 2024, 02:40 CST

I love Firefox, but I can't find an answer to why the keyboard input lags 5-10 seconds. This is always noticeable in NYT Games like Wordle, but not Bluesky, for instance. I use Chrome now for NYT but eventually I'll go back to stay if I can't fix this, which is a shame as it's the best browser around. Thank you for your help.

I want to send some attachments with Thunderbird but suddenly, yesterday, I am unable to get My Documents to open and select the required file. I can open Thunderbird as normal, and I can send text only emails, but when I select "Attach" then My Documents comes up but as soon as I click on ant folder then I get the message "Attach file - Not Responding". The window just stays like that until I close the programme.

This a new problem from 1 day ago.

I am using Windows 11, 64 bit Pro, fully up-to-date; I use Hitman Pro, fully up-to-date, 64 bit; and I use Malwarebytes, fully up-to-date, 64 bit. I have a Lenovo Thinkbook i7 with 1gig hard-drive and 16 gb RAM.

I keep everything current and up-to-date, and programmes like Adobe Acrobat 2020, Hitman Pro, Malwarebytes are all paid-up subscriptions and all up-to-date.

Perhaps someone might have a solution to save having to to reformat my Email programme to Firefox or MS Messenger or some other thing.

I support clients who are globally dispersed and so want to have visibility of an alternative time zone in my calendar. This is something I had been able to do both in Gmail/Cal and in Outlook (both web and desktop); the screenshot here is from Outlook.

Is this possible in Thunderbird? I have looked in the settings, as well as the existing support/articles but haven't been able to find anything.

1. navigator-toolbox>toolbar:not(#toolbar-menubar):not(#TabsToolbar):not(#nav-bar) {

   padding: 0px 4px 4px !important;
 }

  .tabbrowser-tab[fadein]:not([pinned]):not([style*="max-width"]){
   max-width: 300px !important;

}

1. tabbrowser-tabs {

 --tab-min-height: 36px !important;
 height: 36px !important;

}

#tabs-newtab-button {
   margin-left: 13px !important;
   margin-bottom: -1px !important;
 }
.tabbrowser-tab {
   margin: 0 -14px 0 -3px !important;
 }
 
 .tab-background{
   margin: 0 10px !important;
   background: #F0F2EA;
   background-clip: border-box;
   border: none !important; 
   -moz-transform: perspective(80px) rotateX(8deg) !important;
  -webkit-transform: perspective(80px) rotateX(8deg) !important;
   outline: none !important;
   border-top: 1px solid #7E7B7B !important;
   border-right: 1px solid #7E7B7B !important;
   border-left: 1px solid #7E7B7B !important;
   border-radius: 9px 9px 0 0 !important;
  margin-bottom:-1px !important;   

}

  .tabbrowser-tab:hover > .tab-stack > .tab-background:not([selected="true"]) {
   background-color: #D1D5C6 !important;
 }
 
 .tabbrowser-tab[selected="true"] .tab-background {
   background: #F0F2EA !important;
 }
 
 .tabbrowser-tab[selected="true"] .tab-text.tab-label {
   color: black !important;
 }
 
 .tab-line {
   display: none !important;
 }
 
 .tab-content {
   padding: 0 25px !important;
 }
 
  /* for backward compatibility */
 .tabs-newtab-button.toolbarbutton-1 {
   margin-left: -0px !important;
 }
 
 .titlebar-placeholder[type="pre-tabs"] {
   border-inline-end: initial !important;
 }
 
 #tabbrowser-tabs:not([movingtab])>.tabbrowser-tab[beforeselected-visible]::after,
 #tabbrowser-tabs[movingtab]>.tabbrowser-tab[visuallyselected]::before,
 .tabbrowser-tab[visuallyselected]::after {
   border-color: var(--tabs-border-color);
   margin-top: 0 !important;
   margin-bottom: 1px !important;
   opacity: 8 !important;
   border: none !important;
 }
 
 [tabsintitlebar]:root:not([extradragspace]) .tabbrowser-tab::after,
 .tabbrowser-tab:hover::after,
 #tabbrowser-tabs:not([movingtab])>.tabbrowser-tab[beforehovered]::after {
   border: none !important;
 }
 
 .tab-text.tab-label {
   text-shadow: initial !important;
   color: black !important;
   font-style: unset;
   text-decoration: none !important;
   -webkit-font-smoothing: antialiased !important;
   -moz-osx-font-smoothing: grayscale !important;
 }
 
 .tabbrowser-tab:hover .tab-text.tab-label {
   color: black !important;
   text-shadow: none !important;
   -moz-osx-font-smoothing: unset !important;
 }

I am an longtime user but not a freak in using the system. I have the feeling that ISPs have difficulty in implementing good standards, but Thunderbird as well. I had a sequence of issues and failures and had to repair them by continuously changing settings and now it becomes virtually inoperable. I do not want to spend time in solving all these issues, if expert fora suggests pieces of python code as solution I have to conclude that the system does not work any more. One other problem TB changes apparently so much its own menu structure that that is also not working any more. And solutions given cannot be implemented. Sorry to say, this is immature freaky programming, you need some serious system engineers and managers to repair the chaos. Google and ISPs will anyhow continue with their own interest so Thunderbird should be robust against the outside inconsistencies. My complaint is both for the calender as the mail handling. Sorry to say, I am willing to pay that you could hire good programmers, but the volunteers with proper guiding are possibly better qualified. I hope you can solve the issues - changing fully to another environment implies reorganising my work environment.

Hoping you can recover, success, Lars Venema