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How do I open my e-mail folders?

  • 1 resposta
  • 3 têm este problema
  • 1 exibição
  • Última resposta de FredMcD

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My Internet provider is Verizon. I cannot open my e-mail folders on the Mozilla screen.

My Internet provider is Verizon. I cannot open my e-mail folders on the Mozilla screen.

Todas as respostas (1)

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Please explain your problem in detail.

Have you contacted your e-mail provider for help?

Or are you talking about Thunderbird?


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.