Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

getting hold on my debit card removed put on by Google mozilla

  • 5 respostas
  • 1 tem este problema
  • 12 visualizações
  • Última resposta de James

more options

I recently received a text message informing me that Google Mozilla has put a $68 hold on my debit card and I did not authorize this and I need the hold removed immediately

I recently received a text message informing me that Google Mozilla has put a $68 hold on my debit card and I did not authorize this and I need the hold removed immediately

Todas as respostas (5)

more options

? Google and Mozilla are separate entities, so it looks like a scam.

more options

I hear what you are saying about yalls policies regarding this but the fact is I have only the text saying that Google mozilla put on my card so I need for yall to help resolve the issue and assist in getting this hold removed, I'm not asking you to perform a miracle just do what needs to be done for me.

more options

To repeat, this is not "Google Mozilla" and "Google Mozilla" does not exist.

Here's what you should do:

Call your credit card company's toll free number on the back of the card (do not reply to the text or call any number provided in the text) to check on whether this is true and find out more about the transaction.

Unfortunately, if your card number has been compromised, you may be getting a new card.

more options

Actually, you said debit card. I assume the process is similar to a credit card.

more options

Google is the company known for many things like their search engine as in say google.com and Gmail etc. https://en.wikipedia.org/wiki/Google

Mozilla is a company known for their web browsers Firefox among many other things they have like their Bugzilla general issues tracker that many companies use. https://en.wikipedia.org/wiki/Mozilla

If the text you got actually says "Google Mozilla" has put a hold of money on a card then that should be a huge red flag that it is perhaps a scam attempt hoping for you to give a payment or credit/debit card information to them.


The only thing the company Mozilla has that you could be charged for is if you sign up for a Mozilla VPN or a Firefox Private Network subscription.

Alterado por James em