Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Problem adding Gmail IMAP acct to TB

  • 4 respostas
  • 0 tem este problema
  • 1 exibição
  • Última resposta de Matt

more options

When I try to add an additional Gmail IMAP acct to TB, TB finds the configuration in Mozilla ISP database. When I click the Done button below, an accounts.google popup windows opens saying "Sign in with your Google Account". The account email address is correctly shown in the box below, but when I click Next (to progress to the password screen), the box is cleared. So, I can never get to the password screen because it seems Google doesn't recognize the account. It's so weird. Any ideas/suggestions gratefully received.

Background info: - This account is valid and signed in/working in on multiple other devices - The account has Google 2SV (2-step verification) activated - The email address and password have been correctly entered - I'm running latest version of TB on Win 10 PC. - I have 4 other Gmail accts syncing email to TB just fine under IMAP.

The URL for the accounts.google popup window is below:

https://accounts.google.com/ServiceLogin?continue=https%3A%2F%2Faccounts.google.com%2Fsignin%2Foauth%2Flegacy%2Fconsent%3Fauthuser%3Dunknown%26part%3DAJi8hAM6O3TMwzkjKUbevk8YjZISn2cEipi5oWbPdJTSVEzB5fzDCau-UhovwcSkRdHkUqjNqkJqG3lp1y0hOLfNf8f4l0Yo1b41FvevixqfZGoAsXEOFWlCls9-GiCVItS5RI3A3embh7jpQAoceU1-ybmhkOHsE4a9Cwp0BQXkKpKnJHzQfALpdIkNXs1wlXC5p6UpC3IQp-VhYURdm--txgd_3zWbnXH2PpQYIxE_2oMBZk4yS_eJvcXrBGGRre2qOqUwgicqVXQ5i86MkJ4IDc1fc6LfoPTdaFlp1GGnhbb-p4FLd8BdHqOqs-PcPQ-x-VF6G9yrts97yxYsUM20UIjmds4oy6Xc7BEyTwjEg5O6IXGSMLixrAwUuxt3kli1e9slepWMLZv72xZgBM63lMPmRRISJixCi8QfyaLnZGyxc7tZdMZMqOcIOSN4fPZbJwToiZuOLbOD9IVUamGsJQd4jxE33w%26as%3DS-1525975062%253A1667071197737182%26client_id%3D406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com%23&sacu=1&passive=1209600&oauth=1&Email=jfh.trash%40gmail.com

When I try to add an additional Gmail IMAP acct to TB, TB finds the configuration in Mozilla ISP database. When I click the Done button below, an accounts.google popup windows opens saying "Sign in with your Google Account". The account email address is correctly shown in the box below, but when I click Next (to progress to the password screen), the box is cleared. So, I can never get to the password screen because it seems Google doesn't recognize the account. It's so weird. Any ideas/suggestions gratefully received. Background info: - This account is valid and signed in/working in on multiple other devices - The account has Google 2SV (2-step verification) activated - The email address and password have been correctly entered - I'm running latest version of TB on Win 10 PC. - I have 4 other Gmail accts syncing email to TB just fine under IMAP. The URL for the accounts.google popup window is below: https://accounts.google.com/ServiceLogin?continue=https%3A%2F%2Faccounts.google.com%2Fsignin%2Foauth%2Flegacy%2Fconsent%3Fauthuser%3Dunknown%26part%3DAJi8hAM6O3TMwzkjKUbevk8YjZISn2cEipi5oWbPdJTSVEzB5fzDCau-UhovwcSkRdHkUqjNqkJqG3lp1y0hOLfNf8f4l0Yo1b41FvevixqfZGoAsXEOFWlCls9-GiCVItS5RI3A3embh7jpQAoceU1-ybmhkOHsE4a9Cwp0BQXkKpKnJHzQfALpdIkNXs1wlXC5p6UpC3IQp-VhYURdm--txgd_3zWbnXH2PpQYIxE_2oMBZk4yS_eJvcXrBGGRre2qOqUwgicqVXQ5i86MkJ4IDc1fc6LfoPTdaFlp1GGnhbb-p4FLd8BdHqOqs-PcPQ-x-VF6G9yrts97yxYsUM20UIjmds4oy6Xc7BEyTwjEg5O6IXGSMLixrAwUuxt3kli1e9slepWMLZv72xZgBM63lMPmRRISJixCi8QfyaLnZGyxc7tZdMZMqOcIOSN4fPZbJwToiZuOLbOD9IVUamGsJQd4jxE33w%26as%3DS-1525975062%253A1667071197737182%26client_id%3D406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com%23&sacu=1&passive=1209600&oauth=1&Email=jfh.trash%40gmail.com

Todas as respostas (4)

more options

Solução escolhida

more options

Matt: thanks for the suggestion. You are correct. I didn't realize I had to enable cookies in TB -- I was thinking you were referring to my browser. Many thanks. All good now.

Alterado por howe.jf em

more options

in error

Alterado por howe.jf em

more options

Just an FYI. Nothing in your default browser should impact the process.

The browser used is "Thunderbird". Using a "User Agent" of Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.3.3 The agent being of course version and operating system dependent.