Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Print function not working propery

more options

Question Since the automatic upgrade to 4.0.1 when I select print and try and change the properities of the printer (ie change to quick print from normal) I get an exception error. This did not happen in 4.0 and does not happen with IE. My printer is a lexmark 3100 series.

Question Since the automatic upgrade to 4.0.1 when I select print and try and change the properities of the printer (ie change to quick print from normal) I get an exception error. This did not happen in 4.0 and does not happen with IE. My printer is a lexmark 3100 series.

Todas as respostas (6)

more options

In case your printer settings have become corrupted, try the quick fixes in this thread:

Recently unable to print from Firefox after update-- can print from everything else. | Firefox Support Forum | Firefox Help

more options

Thanks jscher2000, I tried resetting all entries for my printer. After restarting Firefox the same thing happened. Must be something else.

more options

It seems there are lots of problems with Firefox 4.0.1. I guess I will just live with my problem.

more options

My default printer is a PDF printer driver. Not practical for everyone, I know, but if you aren't going to roll back to Firefox 3.6, it might be useful for you when you need to print.

more options

In my situation, Firefox (4.0.1) appears to set the paper size for the printer to a very small size ("Organizer J") at intervals. Consequence is a 20 page printout on letter size of a 2 page document. Have not yet isolated when/why this occurs, BUT, it has happened after letter size has been selected, successfully used, and successfully re-used.

If nothing else, were Firefox software team to ensure default paper size selection is reasonable according to tenor of system / print driver that would be useful and helpful.

Alterado por breeve em

more options

@breeve, I think that might be one of the glitches addressed in this MozillaZine knowledge base article (unofficial but very useful site):

http://kb.mozillazine.org/Problems_printing_web_pages

Try the first step (reset printer setting) first.